With a compact footprint and support for smaller paper widths, the TUP500 is a welcomed addition to Star Micronics' kiosk printer line to provide solutions to a great range of applications.
The TUP500 features an industry leading print speed up to 220mm/sec and a high reliability at an MCBF of 60 million lines. The innovative looping presenter prevents paper jams by printing the receipt in full before providing it to the user. The presenter also uses Star Micronics' document capture technology to retract receipts left by the user, resulting in increased document security and a cleaner operation area.
A brand new innovative bezel (snout) option can be directly attatched to the presenter to capture the user's attention with programmable 2-color (red & green) flashing LED lights. The TUP500 features adjustable paper widths of 45mm - 82.5mm documents. With the addition of the optional Large Paper Roll Accessory. It supports up to a 10" paper roll to many hours of unattended operation.
The TUP500 kiosk printer is ideal for a wide range of applications including public information kiosks, gaming, lottery, web kiosks, and much more.
Specifications - TUP500
Direct Line Thermal Printing
Up to 220mm/sec
Presenter (TUP592) or No Presenter (TUP542)
203 dpi (8 dots per mm)
11mm (3mm Selectable)
International Code Pages
Star Mode=40. ESC/POS™= 6 + 1 blank allowing an additional character page to be added
Max 150mm (Max 254mm with Large Paper Roll Holder)
Hassle free paper loading
Guillotine (Full Cut)
Logo Store Capacity
Multiple Copy Support
Supported through 2nd Copy Raster Driver
External; Requires PS60A External Power Supply
Windows 8.1, Windows® XP 32 Bit, Vista 32/64 Bit, Windows 7 32/64 Bit, Server 2008 32/64 Bit, XP Embedded, POSReady 2009, OPOS™, JavaPOS™, USB Vendor Class, Linux™, Mac OS X, StarIO SDK
Digitally Signed (WHQL)
Serial, Parallel, USB, Ethernet
Star Line Mode, Page Mode, ESC/POS™
Temperature: 0°C to 50°C
Humidity: 10% - 80% RH (without condensation)
Temperature: -20°C to 60°C
Humidity: 10% - 90% RH
160 x 179 x 234 (W x H x D)mm
160 x 179 x 185 (W x H x D)mm
CE, FCC, VCCI, EN55022
60 Million Lines
1 Million Cuts
3 Year Limited Manufacturer Warranty (US and Canada)
External Power Supply (PS60A)
TUP542 Presenter Unit (PR521)
Large Paper Roll Holder (RHU-T500)
Thermal Printer Mechanism (TMP542)
Flashing LED Bezel
Hardware Features and Benefits - TUP500
Prints up to 220mm/sec
MCBF: 60 Million Lines
Guillotine Auto Cutter: 1 Million Cuts
Large Paper Roll Capacity
Supports up to a 6 inch diameter paper roll by default. With the optional RHU-T500, the TUP500 will support up to a 10 inch diameter paper roll to ensure long periods of maintenance-free operation.
Eliminate paper jams by printing the receipt fully and then presenting to the user
Program the TUP500 to retract receipts left in the presenter after a certain period of time to promote customer security and elimiate paper jams
Adjustable Paper Width
Adjust the width of the label or paper roll to any measurement from 45mm to 82.5mm
Flashing LED Bezel Option
Draw the user's attention to where his or her receipt is printed
Two Color Capable
Highlight important information
Swappable Interface Connections
Future interface upgrades are fast and simple to do. With swappable interfaces, there's no need to purchase a new printer just to upgrade the connection.
Software Features and Benefits - TUP500
Available for download from website, free, easy to use
Check how many cuts the auto cutter performed and how many km the print head has printed
Store logos and other graphics for professional receipt branding
Memory Switch Utility
Fine-tune your print outs or print in different languages by enabling, changing, or disabling certain settings
Related Products - TUP500
External Power Supply
The PS60A is a compact power supply that can be set beside or behind the printer or easily hidden away underneath a counter.
Part Number: 30781870
Easily upgrade the connection type in the future without purchasing a new printer.
RS232C Serial - IFBD-HD03
Part Number: 39607200
Parallel - IFBD-HC03
Part Number: 39607211
USB - IFBD-HU07
Part Number: 39607820
Ethernet - IFBD-HE07
Part Number: 39607800
Large Paper Roll Holder
TheRHU-T500 supports up to a 10 inch (~25cm) diameter paper roll when mounted behind the TUP500. This ensures long periods of maintenance free performance, a key requirement of stand-alone kiosks. The RHU-T500 can also be positioned underneath the printer.
Part Number: 39590300
Flashing LED Bezel (Snout)
A brand new, innovative bezel (snout) option can be directly attached to the presenter to capture the user's attention with programmable 2-color (red and green) flashing lights.
Part Number: 39591200
Paper and Supplies
Part Number: 37996690 - 80mm (3.15") x 152.5mm (6" diameter) Thermal Paper Roll (Mid-grade thicker paper)
Part Number: 87993440 - 82.5mm (3.5") x 203.2 (8" diameter) Thermal Paper Roll (For large paper roll holder)
For all Star products support and "how to" videos, please go to the"Star Product Training and How To Videos"Playlist area of the StarMicronics YouTube Channel here:Star Product Training & How To Videos