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TUP900 Kiosk Printer

Solutions For:

  • Wide Formet
  • Looping Presenter
  • Document Capture
  • Multi-Position Near End Paper Sensor
  • Easy Paper Width Adjustments
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TUP900 Printer Description

The TUP900 printing solution brings ultimate flexibility and performance to kiosk printing. Its modular design eases integration with many different kiosk configurations. The looping presenter of the TUP900 ensures jam-free operation by eliminating use access to the document while it is printing. The presenter also allows for the capture of documents which are not removed by the user.

Paper handling capabilities up to 6" diameter paper rolls (up to 10" with optional paper roll holder unit) with widths from 80 to 112mm give the TUP900 ultimate paper flexibility. The large paper roll holder combined with the looping presenter ensure many hours of unattended operation.

Specifications - TUP900

Printer Method   Direct Line Thermal Printing
Print Speed   150mm/sec
Models Available   Presenter (TUP992) or No Presenter (TUP942)
Print Resolution   203 dpi (8 dots per mm)
Top Margin   15mm (3mm selectable)
International Code Pages   Star Mode=40. ESC/POS™= 6 + 1 blank allowing an additional character page to be added

Paper Specifications



Roll Diameter


Paper Out Sensor

Paper Low Sensor

Black Mark Sensor



80mm min to 112mm max

0.065 ~ 0.15mm

Up to 6" Standard / 7" - 10" Option (Using RHU-T900 Large Paper Roll Holder)

"Drop-In & Print"




Auto Cutter  

Guillotine (Full or Partial Cut)

Full Cut Only with TUP992

Logo Store Capacity   2 Mbit
Multiple Copy Support   Supported through 2nd Copy Raster Driver
Journal Capability   N/A
Power Supply   External; Requires PS60A External Power Supply
Drivers Available   Windows 8.1, Windows® XP 32 Bit, Vista 32/64 Bit, Windows 7 32/64 Bit, Server 2008 32/64 Bit, XP Embedded, POSReady 2009, OPOS™, JavaPOS™, USB Vendor Class, Linux™, Mac OS X, StarIO with support for iOS, Android and Blackberry and Scalable Raster Driver
Digitally Signed (WHQL)   N/A
Swappable Interfaces   Yes
Connectivity   Serial, Parallel, USB
Emulation Modes   Star Mode, ESC/POS™
Peripheral Drive Circuit   2 Circuits, (24V max. 1A), 1 Compulsion input
Operating Conditions  

Temperature: 0°C to 50°C

Humidity: 10% - 80% RH (without condensation)

Storage Conditions  

Temperature: -20°C to 60°C

Humidity: 10% - 90% RH

TUP992 Dimensions



192 x 249.3 x 179 (W x D x H)mm


Safety Standards   CE, FCC, VCCI, EN55022

Reliability MCBF

Print Head

Auto Cutter


37 Million Lines


1 Million Cuts

Warranty   3 Year Limited Manufacturer Warranty (US and Canada)

External Power Supply (PS60A)

TUP942 Presenter Unit (PR900)

Large Paper Roll Holder (RHU-T900)

Thermal Paper Mechanisms (TMP942)


Hardware Features and Benefits - TUP900

High Speed   Can print at 150mm/sec
High Reliability  

MCBF: 37 Million Lines

Guillotine Auto Cutter: 1 Million Cuts

Large Paper Roll Capacity   Supports up to a 6 inch diameter paper roll by default. With the optional RHU-T900, the TUP900 will support up to a 10 inch diameter paper roll to ensure long periods of maintenance-free operation.
Looping Presenter   Eliminates paper jams by printing the receipt fully and then presenting to the user
Document Capture   Program the TUP900 to retract receipts left in the presenter after a certain period of time to promote customer security and eliminate paper jams
Fully Adjustable Paper Width   Adjust the width of the label or paper roll to any measurement from 80mm to 112mm
Two Color Capable   Highlight important information
Swappable Interface Connections   Future interface upgrades are fast and simple to do. With swappable interfaces, there's no need to purchase a new printer just to upgrade the connection.

Software Features and Benefits - TUP900

Simple-to-Use Utilities   Available for download from website, free, easy to use
Logo Utility  

Store logos and other graphics for professional receipt branding

Memory Switch Utility   Fine-tune your print outs or print in different languages by enabling, changing, or disabling certain settings

Related Products - TUP900

External Power Supply


The PS60A is a compact power supply that can be set beside or behind the printer or easily hidden away underneath a counter.

Part Number: 30781753

Swappable Interfaces

Easily upgrade the connection type in the future without purchasing a new printer.


Interfaces available:

RS232C Serial - IFBD-HD04

Part Number: 39607400


Parallel - IFBD-HC04

Part Number: 39607411



Part Number: 39607910

TUP942 Presenter Unit 


The PR900 is a reliable, simple to install presenter with receipt looping functionality. Receipts are printed and then presented to customers to avoid tampering with the paper during printing. The presenter will also retract the receipt if it is left in the opening for a period of time to avoid paper jams. It can be mounted to the TUP942

Part Number: 39515000

Large Paper Roll Holder


The RHU-T900 supports up to a 10 inch (~23cm) diameter paper roll when mounted behind the TUP900. THis ensures long periods of maintenance-free performance, a key requirements of stand-alone kiosks. The RHU-T900 can also be positioned underneath the printer.

Part Number: 39590021

Paper and Supplies

Part Number: 37963960 - 112mm (4") x 152.5mm (6" diameter) Thermal Paper Roll (4 Pack)


Part Number: 37995650 - 112mm (4") x 152.5mm (6" diameter) Thermal Paper Roll (Mid-grade thicker paper)


Part Number: 37996690 - 80mm (3.15") x 152.5mm (6" diameter) Thermal Paper Roll (Mid-grade thicker paper)


Part Number: 87993440 - 82.5mm (3.5") x 203.2 (8" diameter) Thermal Paper Roll (For larger paper roll holder)



Models - TUP900

Part NumberModelDescription
39469200TUP992-24TUP900, Kiosk, Thermal, Presenter, no Interface, Ext PS Needed
39468000TUP942-24TUP900, Kiosk, Thermal, Auto-cutter, no interface, Ext PS Needed

For all Star products support and "how to" videos, please go to the "Star Product Training and How To Videos" Playlist area of the StarMicronics YouTube Channel here: Star Product Training & How To Videos

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