* Required if you select Other Windows", "Other Linux", or "Other Mac"

Interface:*
Issue
Product:
*Which version of the firmware are you using?
Don’t know the firmware version you printer is using? Click here to learn how to find out.

*What is the Serial Number of your product? The Serial number is a 10 to 16 digit number located at the bottom of your printer.

*Please enter a brief one-line description of the problem (example: "Printer does not cut.”)

*Does this problem cause any LED errors? (example: blinking power light, blinking error light)

*Language:

We may need to contact you for more information or to walk you through a solution. Please choose the "Submit" button to send the form to the Technical Support Team

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