Ascent Solutions and Star Micronics Revolutionize ERP for Salesforce Users

Ascent Solutions and Star Micronics Revolutionize ERP for Salesforce Users

Ascent Solutions and Star Micronics revolutionize ERP for Salesforce Users

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Ascent Solutions creates true point-of-sale (POS) software built on the Salesforce platform, complemented by Star Micronics' WebPRNT technology and POS hardware.

Ascent Solutions is an exciting enterprise resource planning (ERP) software offering features to help businesses manage their inventory and sales processes. What’s impressive is that Ascent Solutions’ inventory management system is powered by Salesforce, a leading customer relationship management (CRM) platform. So, businesses enjoy the best of both worlds: leveraging Salesforce’s powerful features for the front office (i.e., sales, service) with Ascent Solutions’ back office inventory management operations.

Companies can easily monitor inventory levels, automate inventory replenishment, and simplify order fulfillment processes with Ascent Solutions. And if you need data-driven insights, the software also offers real-time reporting and analytics to help you make informed decisions.

A standout capability of Ascent Solutions is its mobile functionality. The software comes with mobile apps that allow businesses to manage their inventory from anywhere, anytime. The mobile apps are packed with features like real-time inventory tracking, barcode scanning, and other tools to help businesses stay on top of their inventory management operations.

In addition to its inventory management features, Ascent Solutions offers various other tools called Apps 360, which help businesses streamline their sales processes, such as lead management, quote-to-cash, and order fulfillment.

CD4 Choice series cash drawer with mC-Print3 thermal receipt printer by Star Micronics.
Ascent Solutions software includes the option of a CD4 cash drawer and mC-Print3 receipt printer.

Ascent Solutions worked with customers across industries and identified a need for better payment management tools in brick-and-mortar locations that leverage Salesforce. To bring this solution to market, it’s partnering with Star Micronics, a leading provider of point-of-sale (POS) hardware solutions. This partnership continues to bring incredible results, as businesses can now enjoy the benefits of Ascent Solutions’ inventory management software with Star Micronics’ POS hardware, like the mC-Print3.

Star’s mC-Print3 thermal receipt printer is an excellent choice for businesses looking for a high-speed, compact, and feature-rich printer. The mC-Print3 offers various connectivity options, including USB, Ethernet (LAN), WLAN, and Lightning USB, enabling it to work seamlessly with devices like tablets, smartphones, and computers.

With Ascent Solutions integration with Star Micronics' hardware, businesses can easily manage their inventory and sales processes, from the point-of-sale to the back-end inventory management system.

Fortunately, I was lucky enough to speak with Bryan Hutchinson, CEO of Aethon Consulting, a premier partner of Ascent Solutions. We talked about his role at Ascent and how partnering with Star Micronics brings business owners using Salesforce one of the best POS solutions out there.

Can you tell me a bit about your background and role with Ascent Solutions?

I’m a businessperson turned programmer, which gives me the best of both worlds – the ability to see and understand, even define requirements, and execute them myself. As you said, I’m one of the top partners with Ascent Solutions, doing product implementations alongside CRM and financial implementations, providing that end-to-end, lead-to-financials business system.

What role in the market does Ascent Solutions fulfill, and how?

Ascent provides a flexible and robust ERP solution on Salesforce, and it’s so much more than just resource planning. It allows customers to mold it to their own business processes while enforcing the necessary rules in the backend.

Think about Quote, Ordering, Purchasing, Manufacturing, Contract Manufacturing, Inventory Management, Warehouse Management, Demand Planning, Financial Management, and Integrations – it’s all part of the Ascent Solutions suite of applications on the AppExchange.

And what we, as partners, do is review a customer’s business processes, discuss pain points, KPIs, etc., and utilize the Ascent products as the backbone of that process.

What POS hardware does Ascent currently use from Star Micronics?

Currently, we’re using the mC-Print3 printer and CD4 cash drawer. We’re also exploring the mPOP® receipt printer/cash drawer combination, as its versatile connectivity and clean presentation are highly attractive.

What made Star so easy to partner with?

The Integration Team at Star was supremely helpful and always ready to hop on a call to help us troubleshoot. Star’s WebPRNT technology really worked out with our POS software because it works with Salesforce, a web-based platform. We also loved how the mC-Print3 offers free access to Star Micronics Cloud Services because it allows business owners to customize receipts and schedule promotional material.

Why would businesses want to use Ascent Solutions ERP software? What types of companies would benefit the most?

I help everyone, from small businesses to large enterprise organizations, begin to use the Ascent platform, from oil and gas industries to medical, third-party logistic companies to resellers, value-added resellers, and construction companies that buy, sell, and provide services. The range of customers is so vast because of how flexible and powerful Ascent technology is.

Visit Ascent Solutions’ website for more information, or check out the application on the Salesforce AppExchange.

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