Seamless and Reliable Integration
Much like a single point of contact, ISVs should look for a vendor partner who provides one-time integration. Why? Because multiple integrations and limited peripherals will make integration an inefficient and tiresome process, leading to issues such as:
- Indefinite downtime
- Unproductive employees
- Dissatisfied customers
Seamless and reliable integration with the right vendor partner will ensure obstacle-free business operations. In fact, the best vendor partnership allows one-time integration with your software and grants you access to their entire line of hardware and peripherals. By doing this, ISVs can reduce the headache of managing multiple integration partners for hardware and accessories, making the process simple and easy.
Thorough Product Testing and Competitive Pricing
Needless to say, it’s not a good idea to choose a vendor partner who hasn’t thoroughly tested their products. Thorough product testing ensures that all products perform well under high-volume use. Without this assurance, you risk integrating technology that won’t perform for your customers, which would reflect negatively on your business. Thorough testing results in impactful features like cloud
printing, and insect- and water-proof designs that will be more worthwhile than untested products.
Having multiple pricing options from your vendor partner is also crucial so that you can offer the best value to all of your customers. Every customer has unique needs and a specific budget, so it’s important that you can provide the tech solutions they’re looking for at the right price. With various competitive pricing options from your partner, you will:
- Increase customer satisfaction
- Stay competitive in the market
- Attract more customers
