Generic filters
Exact matches only
Search in title
Search in content
Search in excerpt
Generic filters
Exact matches only
Search in title
Search in content
Search in excerpt
Star Micronics Receipt Printer Integrates with Fatwood Barbeque Food Truck for a Sweet Mobile POS Solution

Star Micronics Receipt Printer Integrates with Fatwood Barbeque Food Truck for a Sweet Mobile POS Solution

fatwood bbq case study 2

Share This Post

Fatwood Barbeque, a local restaurant in Alamogordo, NM with a brick-and-mortar restaurant and food truck, offers customers a unique experience on the Holloman Air Force Base with their classic barbeque. They’re known throughout the local area and always have people coming in for a bite.

Download the full case study >

The Challenge

The obstacle Fatwood BBQ faced was the consistent bottleneck line of customers coming to the truck to place their orders. Like many food trucks and other small establishments, the Fatwood team would relay orders by shouting to each other, complicating order management as volume increased. This backed everything else up, making customers wait longer and longer.

Management knew this problem had to be addressed before it soured customer sentiment.

Boosting employee efficiency while retaining customer satisfaction quickly went to the top of their list. They needed to ensure that staff could manage a large number of orders on a regular basis to continue increasing revenue.

“I’m a huge believer in speed and efficiency in the food business and that’s what I wanted for the POS.”

The Solution

The TSP143III thermal printer by Star Micronics integrated with a point-of-sale and online ordering software application, allowing Fatwood to eliminate bottleneck lines and make operations a truckload easier.

Find out how Fatwood BBQ reached its business goals.

Get your tongs on this winning pair: Addmi software and Star’s TSP143III printer.

The TSP143III thermal receipt printer by Star Micronics.
The TSP143III thermal receipt printer paired with Addmi POS software is one sizzlin' solution!

Interested in integrating with Star Micronics?

More To Explore

Get product & Software updates right to your inbox
Receipt-Marketing