Your clients are facing some of the most severe challenges they’ve ever encountered. Overhead and labor costs are rising, online competition has increased, customer loyalty is fleeting, and labor is hard to find. Merchants committed to business growth need new solutions to overcome these hurdles – and they need value-added resellers (VARs) and other point-of-sale (POS) solution providers to provide guidance and technical expertise to implement them successfully.
Connected workstations that feature terminals or tablets and stands, printers, scales, and online ordering integration increase productivity and efficiency to help merchants future-proof their IT investments. Additionally, the sleek, stylish designs of Star Micronics’s POS solutions complement any business’s space and provide the tools that allow employees to enhance relationships with customers.
Providing and adding value to these solutions can also strengthen relationships with your clients and boost your bottom line as you help them use technology to navigate these challenges and achieve success.
The Value of a Connected POS Workstation
What is a connected workstation?
A connected workstation is a grounding place where POS systems connect with multiple hardware devices to create cohesive workflows. Employees or customers can enter and manage orders, purchases, payments, inventory, and more.
Future-proofing POS workstations can help combat the most significant struggles faced by the hospitality industries:
- Labor Shortages
- Online ordering management
- Delivery automation
- New payment methods
Fewer people available for a shift means your clients need solutions that help each employee accomplish more. Automating processes and deploying self-service kiosks can streamline order entry and payments. When technology handles more work, employees can focus on higher-level tasks that enhance customer experiences, build loyalty, and increase revenues.
Connected workstations can also serve as powerful management stations, streamlining administrative tasks and oversight.
Online Ordering and Delivery
Online ordering and delivery have become necessary to compete in the hospitality industry. By implementing these solutions, your clients can improve cash flow; however, it requires a range of new software and hardware solutions for effective management.
A backend-connected workstation, including printing solutions for labels and receipts for third-party delivery services, can help a restaurant organize these operations, ensuring every customer receives accurate, on-time orders. Additionally, a solution like CloudPRNT gives employees managing online orders and delivery the freedom to print from any location in the restaurant by communicating directly with web-based POS applications.
Find out more about the benefits of creating connected POS workstations by downloading the rest of our free ebook: