Careers @ Star Micronics

Join the Star Team!

As a leader in the point of sale (POS) industry, we are always searching for top talent to join us in our mission to provide a full portfolio of modern, dependable solutions to retailers, restaurants, and more worldwide. With competitive compensation and benefit offerings and a tight-knit, innovation-focused work environment, Star is a great place to start or grow your career. Browse our open positions below and see if there’s a fit for you!

All Open Positions: 

INT- Technical Support Representative - PT
Posted Date: May 16, 2022
Location: California

ESSENTIAL Responsibilities:

 

  • Troubleshoot and provide assistance to customers of Star products.
  • Troubleshoot and determine repair needs of Star products.
  • Provide a friendly, approachable face for the Star product team.
  • Learn the trade skills necessary to excel in the technical support field.
  • Ensure that all issues are documented within the Star Knowledge Base for future reference.
  • Become familiar with new products prior to release via training workshops.
  • Provide basic support for Windows, Mac and Linux environments.
  • Provide basic support and tests for drivers such as Windows,JavaPOS and OPOS.
  • Download and Test certain Point of Sale Software for Printer Certification.
  • Compose Application Notes to provide step-by-step instruction guides.
  • Adheres to and upholds all Star Micronics LTD policies.
  • Other duties as needed

 

SKILLS:

 

  • Effectively read, comprehend, and communicate technical documentation, ad equating content delivery to target audience.
  • Moderate reasoning skills; ability to define problems, collect data, establish facts, and draw logical conclusions.
  • Excellent Time Management skills
  • Excellent computer skills in a Microsoft Windows environment.  Skills must include Word, Excel, Outlook, Teams, Video conference software and IM Chatting software programs. Knowledge of Windows and Linux a must.
  • Effectively utilize the internal data collection systems to obtain, store, and analyze pertinent data and information.

EXPERIENCE:

 

  • High school diploma – Required. Associates degree in Computer Science preferred. Candidates who do not possess the required education may substitute additional technical support experience on a year-for-year basis.
  • Minimum 2 years experience in tele-based customer service or technical support role required.
  • Programming skills in languages such as: Visual Basic, C++, C#, Java, HTML is a plus

 

TRAVEL REQUIREMENTS: None

MKT- Marketing Events Coordinator
Posted Date: May 6, 2022
Location: New Jersey

The Marketing Events Coordinator will help conceptualize ideas for trade events, liaise with vendors and guests, and oversee the trade show operations. You will also be required to oversee the marketing campaigns and strategies for exhibitions. A successful Marketing Events Coordinator possesses excellent project management skills as well as good marketing and communications experience. They have the versatility to organize shows for many different industries and the ability to problem-solve under pressure. Work is primarily achieved by individual or through project teams. Works independently with discretion and judgment.

 

LOCATION:  Somerset, New Jersey (HYBRID)

FLSA STATUS: Exempt – Salary

POSITION STATUS : Full Time

TRAVELLING REQUIREMENTS :35%-50%

LICENSE REQUIREMENT: An Active Driver’s License and Passport

Star Micronics Equal Employment Opportunity Policy

Star Micronics America, Inc is dedicated to business practices & policies that provide equal opportunities to all qualified persons regardless of who you worship, who you love, how you identify, or the body you inhabit. SMA’s culture is one of open-minded meritocratic views with collaboration at the heart of our actions. So, if you are passionate and good at what you do, come as you are!