Contact Us 

Want to get in contact with us?

We’ve got four ways for you to do so, depending on what type of question you have or what you need help with.

I have a general question

If you have a question about our products or Point of Sale, chances are Star Micronics will have the answer right here for you in our Help Center.

I have a support question

If you’re already a Star customer, the best place for questions is in our support ticketing system. Our support staff are available for any technical questions.

I have a pre-sales question 

Have a pre-sale question that’s not answered in our FAQs? Fill out the form below and one of our Channel Partner Executives will get back to you shortly.

I am a software developer

Have a question about integrating our SDK? We can help. Send an email inquiry to our integration team and we will get back to you as soon as possible.

Star Micronics America, Inc. Offices

65 Clyde Road Suite G
Somerset, NJ 08873-3485 U.S.A.
Tel: (800) 782-7636

USA and Canada Sales
Sales Tel: (800) 782-7636 x107
or (848) 216-3300
Sales Fax: (848) 216-3222
Email: sales@starmicronics.com

Latin America Sales
9700 South Dixie Highway
Suite 1030
Miami, FL 33156 U.S.A.
Tel: (848) 216-3305
Email: salesla@starmicronics.com

Brazil Sales
Star Micronics Latin America
Tel: (848) 216-3305
Email: salesla@starmicronics.com

Mexico Sales
Desarrollo de Negocios Mexico
Tel: 52.55.8421.6699
Email: ventasmx@starmicronics.com

How To Reach Star Support:

Mon-Fri 9:00AM to 6:00PM EST

Technical Support

(800) 782-7636 x995 (Eng)

(848) 216-3301 (Esp)

If you prefer to chat with a live agent, click HERE

To access our Self-Help Center 24/7, click HERE

Product Integration

(800) 782-7636 x995

Star Cloud Services

(800) 782-7636 x995

General Inquiries

(848) 216-3305 (Eng/Spn)

Star Micronics Global Offices

Star Global Network

Star Micronics Co. Ltd., Japan – Head Office

20-10 Nakayoshida

Shizuoka

422-8654 Japan

Contact Star Micronics Co. Ltd., Japan 

Star Micronics EMEA

Star House

Peregrine Business Park, Gomm Road

High Wycombe

Buckinghamshire HP13 7DL, UK

Tel: + 44 (0) 1494 471111

Fax: + 44 (0) 1494 473333

Contact Star EMEA

Star Micronics Southeast Asia Co., Ltd.

399 Interchange 21 Building, Unit 2105, 21st Floor,

Sukhumvit Road, Klongtoey-Nua, Wattana, Bangkok 10110 Thailand

Tel: +662-258-4631-2

Contact Star SMSA

Star Micronics (NSW)

Unit A, 15 Lagana Place

Wetherill Park, NSW 2164, Australia

Tel: +61 (02) 8788 1500

Contact Star Micronics (NSW)

Star Asia Technology, Ltd.

Rm. 1906-8, 19/F., Enterprise Square Two,

3 Sheung Yuet Rd, Kowloon Bay, Hong Kong

Tel + 852-2799-6682

Contact Star Asia Technology, Ltd.