Contact Star Micronics
Get in touch with Star Micronics for POS hardware support, product questions, or SDK integration assistance. Choose the option below based on what you need.
General Product Questions
Have a question about Star printers, POS hardware, or labeling solutions? Visit our Help Center for product details, setup guidance, and answers to common questions about Star devices and features.
Technical Questions
Already using Star hardware? Submit a support ticket for help with printer setup, connectivity, troubleshooting, and performance questions related to your Star devices and configurations across your environment.
Sales and Pre-Sales Questions
Looking for the right POS hardware or labeling solution? Contact our team for product recommendations, compatibility questions, and guidance on selecting the right Star devices for your environment.
Star Micronics America, Inc. Offices
65 Clyde Road Suite G
Somerset, NJ 08873-3485 U.S.A.
Tel: (800) 782-7636
USA and Canada Sales
Sales Tel: (800) 782-7636 x1
or (848) 216-3302
Sales Fax: (848) 216-3222
Email: sales@starmicronics.com
Latin America Sales
9700 South Dixie Highway
Suite 1030
Miami, FL 33156 U.S.A.
Tel: (848) 216-3305
Email: salesla@starmicronics.com
Brazil Sales
Star Micronics Latin America
Tel: (848) 216-3305
Email: salesla@starmicronics.com
Mexico Sales
Desarrollo de Negocios Mexico
Tel: 52.55.8852.7584
Email: ventasmx@starmicronics.com
How To Reach Star Support:
Mon-Fri 9:00AM to 5:00PM EST
Technical Support
(848) 216-3304 (Eng)
(848) 216-3301 (Esp)
If you prefer to chat with a live agent, click HERE.
To access our Self-Help Center 24/7, click HERE.
Product Integration
(848) 216-3304
Star Cloud Services
(848) 216-3304
General Inquiries
(848) 216-3305 (Eng/Esp)
Star Micronics Global Offices
Star Global Network
Star Micronics Co. Ltd., Japan – Head Office
20-10 Nakayoshida
Shizuoka
422-8654 Japan
Star Micronics EMEA
Star Micronics Europe Ltd.,
Accent House
Triangle Business Park
Quilters Way
Stoke Mandeville
Buckinghamshire
HP22 5BL, UK
Sales & Technical Support Tel: + 44 (0) 1494 471111
Registered in England No: 1663916
V.A.T. Registration No: GB404 683263
Star Micronics (NSW)
Unit A, 15 Lagana Place
Wetherill Park, NSW 2164, Australia
Tel: +61 (02) 8788 1500
Star Asia Technology, Ltd.
Rm. 1906-8, 19/F., Enterprise Square Two,
3 Sheung Yuet Rd, Kowloon Bay, Hong Kong
Tel + 852-2799-6682
