How to Install an Ethernet or Wi-Fi Printer Using Star Windows Software

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Introduction

This application note provides instructions for installing a Star Ethernet (LAN) or Wi-Fi printer on Windows using the Star Windows Software Driver and Configuration Utility package.

Supported Printers: mC-Label Series, mC-Print Series, mPOP, TSP100IV
Supported Interfaces: Ethernet (LAN), Wi-Fi
Supported Environments: Windows 11, Windows 10, Windows 8, Windows 7

Before you begin

Important! New installations require two steps: 1) Install the Star Windows Software driver and 2) Add the printer to Windows. These two separate steps are explained below.
Note: If you have already installed the driver, skip to Step #2.

Note: While these instructions were written using the MCP20 as an example, this document applies to all models indicated above.

1. Install Star Windows Software Driver

The most current version of the Star Windows Software driver can be found HERE

1. Click “Download” on either the Full or EXE version. Select “I Agree” and click “Download”.

Note: The Full driver download includes the printer/software manuals while the EXE version does not. For this application note, the Full version is used.

2. Locate the downloaded zip folder (commonly located in the Downloads folder). Right-click on the zip folder and select “Extract All…”.

Note: If the EXE file was downloaded, simply double-click the application to start the installation process and skip to Step 5.

3. Open the newly extracted folder and navigate to the “setup” folder. Double-click on the Setup application.

4. Allow the app to make changes to your device and click “Next”.

5. Select “I Accept” and click “Next”.

6. Click “Typical”.

7. Click “Install”.

8. The installer completes the installation.

9. Click “Finish”.

Congratulations! You have successfully installed the Star Windows Software driver on Windows.

2. Add the Printer to Windows

1. Determine the printer’s IP Address by performing a self-test and identifying the IP Address under the Current IP Parameters Section. For steps to perform a self-test see below:
How to Perform a Hardware Self-Test on Star Printers

2. Click the Windows/Start Menu icon and open Printer Utility.

3. Select the model printer and click “Next”.

4. Choose the “Ethernet” interface for both Ethernet (LAN) and Wi-Fi printers. Click “Search Network”.

Note: If no printer was found, manually enter the printer’s IP Address as found on the self-test in the search field and click “Done”.

5. Highlight the found printer and click “Done”.

6. Enter a name for the printer and click “OK”.

7. A notification appears to create a printer queue. Click “OK”.

8. Open “Windows Printer Queue Management” to create a printer queue.

9. Click “Install Driver”.

10. Click “Add”.

11. Confirm the printer’s name is correct. Click “OK”.

Note: If a different name was used to describe the printer, manually type that name in this section.

12. Click “Test Print” to print a test receipt.

13. If you intend to add multiple printers, return to the Utility Functions menu and click “Create New” to repeat the process to add another printer.

Congratulations! You have successfully installed the Star Network printer on Windows.

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