Installing a Desktop Ethernet or Wi-Fi Printer in Windows using the StarPRNT Utility
This application note shows how to install a Star Desktop Ethernet or Wi-Fi Printer using the StarPRNT Intelligence Driver/Configuration Utility package. While these instructions were written using the TSP700II, this document suffices for the below models.
Supported Printers: FVP10, TSP650, TSP650II, TSP700II, TSP800II, SP700, SP500, TUP500
Supported Interfaces: Ethernet, Wi-Fi
Supported Environments: Windows 10 (32/64-bit), Windows 8 (32/64-bit) Windows 7 (32/64-bit), Windows Vista (32/64-bit), Windows XP
Insert the CD into the CDROM drive or click “Autorun.exe” in the main directory to execute the installer. If the CD was misplaced, the driver can be downloaded directly from the Star Global Support Site. Simply select thermal, impact or open frame kiosk whichever corresponds to your printer type from the cascading menu options, then select your printer model, USB, and Windows.
Click “I AGREE” and click “NEXT”.
Check “I accept the terms in the License Agreement” and click “Next”.
The installer completes the installation of StarPRNT Intelligence.
Ethernet Printer Installation (Static IP)
At this time, the printer should be powered on and connected to the same network as the PC.
Click the Windows Start button and navigate StarMicronics > Printer Software > Printer Utility.
Select the printer model in the left menu bar. Set the Emulation to “Star Line Mode”. Click “Next”.
Select “Ethernet” in the left menu bar. Then, click “Search Network”.
StarPRNT searches the network for the printer.
The printer’s dynamic IP Address appears in the section highlighted by the orange box. Click the button highlighted by the red box reading “Set Printer’s IP address”.
NOTE: If no Star Printer was found on the network, jump to III Manually Assigning an IP Address in StarPRNT.
Log in. The model of the ethernet card in use is displayed where the orange box highlights.
For IFBD-HE07/08 and IFBD-HE05/06 Models
For IFBD-HE03/04 Models
Username: root Password:
Click “IP Parameters” in the left menu bar.
Select “Static”. Then enter the desired Static IP Address, Subnet Mask, and Default Gateway. Click “Submit”.
This page confirms the information set. Click “Save” in the left menu bar.
Click “Save Configuration printing Restart device” to save settings and print a test page.
It will take about ten seconds for the printer to restart with the new configuration settings. At this point, close the browser window.
Back in StarPRNT, click “Search Network”. The new Static IP Address will appear in the orange box. Click “Done”.
Enter a name to call the printer in the StarPRNT Utility. This will not change the printer name in the Printers and Devices (Printers and Faxes) folder.
Click “Windows Printer Queue Management”.
Enter the printer name. This name will be used in the Windows Devices and Printers (Printers and Faxes) folder.
The printer is added. The name shown here is exactly the same as the printer queue added in the Windows Devices and Printers (Printers and Faxes) folder.
Click “Test Print” to confirm successful printing from Windows.
Congratulations! You have successfully configured your Ethernet Star Printer with a static IP Address
Manually Assigning an IP Address in StarPRNT
NOTE: This message displays if the printer does not automatically have an IP Addressed assigned when connected to the network
NOTE: If StarPRNT could automatically discover the Star Ethernet printer on the network, skip this section.
- Ensure the printer is connected to the same network as the PC.
- Run a self-test by following this procedure:
- Power off the printer.
- Press and hold the feed button while turning the power back on.
- Release the feed button as the printer’s first hardware self-test prints immediately.
NOTE: When the Power and Caution LEDs (green and yellow) flash, the printer attempts to initialize itself on the network. About ten seconds after the first self-test printed, a second self-test will automatically print showing information about the ethernet interface, as shown below.
Keep this second print out, as the MAC and IP address printed on it is needed soon.
**************************************** Network Card IFBD-HE07/08
Version Main F/W: V2.1.0
Boot F/W: V1.0.0
<< IFBD-HE07/08 Information >> MAC Addr :00:11:62:05:7D:13
Configuration Print :ENABLE
Click “Help – my printer was not found.”
Type in the MAC Address printed on the self-test. Then, type a temporary IP Address for the printer. Be sure the IP Address typed in is not already assigned to another device on the network.
The printer resets. Click “Yes” to assign a static IP address to the printer. All self-tests printed can be discarded at this point.
Brief Overview of StarPRNT Utility Sections
Windows Printer Queue Management: User-friendly utility to Add/Delete/Rename the printer in Windows
Printer Settings: Change memory switches to customize printer output
Troubleshooting: Run diagnostic tests to confirm successful printing and other functionality
OPOS: Easily set up, configure, or delete an OPOS device name
Logo Store: Customize a graphic and save it to the printer to brand receipts