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How to install a TSP100 USB Driver in Windows

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This application note shows how to install a Star TSP100 series USB Printer using the futurePRNT Driver/Configuration Utility package. While these instructions were written using the TSP100ECO, this document suffices for the below models.

Supported Printers: TSP100GT, TSP100U, TSP100II(ECO), and TSP100IIIU.
Supported Interfaces: USB, PoweredUSB
Supported Environments: Windows 11 (64bit), Windows 10 (32/64bit), Windows 8.1 (32/64 bit), Windows 8 (32/64bit), Windows 7 (32/64 bit), and Windows Vista (32/64 bit)

futurePRNT Installation

Ensure the printer is not connected to the computer at this point in time.

Insert the CD into the CDROM driver or click “AutoRun.exe” in the main directory to execute the installer. If the CD was misplaced, the driver can be downloaded for free from the Star Micronics Global Support Site.

NOTE: When downloading the driver, please make sure to extract the file before click on “Autorun.exe”

Click Installation.

Click “I Accept”.

Click Next.

Enter Username and Organization and click Next.

Select Typical and then click Next.

Click Install.

The installer completes the installation of futurePRNT.

Click Finish.

Click Exit.

Congratulations, the futurePRNT driver has been successfully installed.

USB Printer Installation

Connect the TSP100 printer into the computer using the USB cable. The futurePRNT should have already been installed at this time.

Once connected, a window will appear saying, “Installing device…”.

The printer will try to install by itself.

The printer will be listed in Devices and Printers.

On the “Devices and Printers” screen, right-click anywhere on blank white area and a menu will appear. Click on Device Manager.

The Device Manager screen will appear.

Under Other device the printer will be listed there. Right-click on the printer name and select Update Driver Software.

A new window will appear, so please click on either:

Search automatically for updated driver software.

Browser my computer for driver software.

Click Browse…

Browse to the TSP100CD or the downloaded file, select Windows folder, then select PrinterDriver and click OK.

Click Next.

It will begin installing the driver software.

It will confirm that, “Windows has successfully updated your driver software” then click Close.

The printer will be listed in Devices and Printer.

Confirming Successful Installation

Open Devices and Printer, then right-click on the “TSP100 Cutter (TSP143)” and select Printer Properties.

Click Print Test Page in the lower right-hand corner.

The printer will print out a Windows Test Page, confirming successful installation.

Click OK button to close the Star TSP100 Cutter properties windows.

Congratulations, you have successfully installed your Star TSP100 Series USB printer on Windows.

Video Tutorial

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