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Performing a Hardware Self-Test on Star Printers

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Introduction

This application note explains how to print a self-test on Star Micronics printers. A self-test is a printout of the printer’s configuration settings. Bluetooth, Ethernet and Wi-Fi models will print multi-page self-tests.

Supported Printers: All
Supported Interfaces: All

Self-test print outs include the following information:

  • Firmware Version (Printer)
  • Firmware Version (Network Card)
  • Interface Information
  • MAC Address
  • IP Address (Ethernet (LAN)/Wi-Fi)
  • Bluetooth Name (Bluetooth)
  • Communication Mode
  • Print Settings
  • Memory Switch Details

 

* Before you begin, please ensure your printer has paper loaded.

Desktop Thermal Printers (except TSP100ECO)

  1. Ensure printer’s power is OFF.
  2. Press and hold the FEED button.
  3. Power printer ON, only releasing the FEED button when printing begins.
  4. Remove Self-Test page(s) after printing completes.


Note:
The power switch for most desktop printers is located on the printer’s left side. For TSP100IV printers, it is on the back; and for the mC-Print printers, at the front.

How-to-video HERE 

TSP100ECO (only)

  1. Ensure printer’s power cable is connected and USB cable is unplugged.
  2. Press and hold the FEED button.
  3. Plug in the USB cable and release the FEED button ONLY when printing begins.
  4. Remove Self-Test page(s) after printing completes.

Dot Matrix/Impact Printers

  1. Ensure printer’s power is OFF.
  2. Press and hold the FEED button.
  3. Power printer ON and release the FEED button immediately upon hearing the first beep.
  4. Remove Self-Test page(s) after printing completes.

How-to-video HERE

Portable Printers

  1. Ensure printer’s power is OFF.
  2. Turn the printer power ON by simultaneously holding down both the FEED and POWER buttons.
  3. Release the FEED and POWER buttons ONLY when printing begins.
  4. Remove Self-Test page(s) after printing completes.

 

Congratulations! You have successfully printed a self-test.

 

 

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