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Enabling Multi Session on the IFBD-HE07/08 Ethernet Card

Introduction This application note shows how to enable Multi Session on IFBD-HE07/08 ethernet cards. This documentation covers enabling this setting by browser and command prompt, so choose the method most comfortable.   Supported Printers: TSP650II, TSP650, TSP700II, TSP800II, TUP500, SP500, SP700, HSP7000, FVP-10, TSP1000 Supported Interfaces: Ethernet (IFBD-HE07/08 Card)   When Is Multi Session Needed? […]

How to update the firmware of a Star printer

Firmware updates are normally only necessary to address specific issues. To learn if a firmware update is necessary for your specific printer model, please contact Star Technical Support.   To know the current firmware version of your printer, simply print a self-test. It will be located at the top of the page: How to print […]

How do I install my Star Serial Printer on Windows 7/Vista/XP?

The PDF linked below contains instructions on installing a Star Printer with a Serial interface using the StarPRNT Intelligence Driver. The StarPRNT Installation CD ships in the box with the printer, and can also be downloaded from Star’s Global Support Site. 1208b_StarMicronics_StarPRNT_SerialInstallation   Star Printers: FVP10, TSP650, TSP700II, TSP800II, SP700, SP500, TUP500, TUP900 Interface: Serial […]

How do I find my MAC address?

Knowing a printer’s MAC Address might be required for setting up a Bluetooth printer in Mac or Linux, or a grand network access to a network (Ethernet or WiFi). The easiest way to learn your printer’s MAC Address is by printing a Self-Test. The MAC Address will be located on the 2nd page. To print […]

How do I print a self test for my printer?

Introduction This application note explains how to print a Self-Test, which is a printout of all of a printer’s configuration settings, to include its firmware version, communication mode, print settings and interface information. Ethernet, Bluetooth and WiFi models will print multi-page Self-Tests. Supported Printers: All Supported Interfaces: All Desktop Thermal Printers (except TSP100ECO): 1) Ensure […]

My Star Micronics thermal printer feeds paper but does not print.

This is usually caused by either using the wrong paper type for your printer model or the paper roll incorrectly installed (e.g., upside down) Thermal printers like the TSP100III, or TSP650II series require thermal-coated paper, whereas impact printers like the SP700 series require bond, or non-thermal coated paper. To verify that the roll is thermal-coated, […]

How to Store and Edit Logos and other Graphics Using StarPRNT

Introduction This application note explains how to import, modify, and assign monochrome graphics to be stored in a Star Printer. StarPRNT offers an easy-to use management system for logos, coupons and other image files. While these instructions were written using the TSP700II printer, this document applies to all the models listed models.   Supported Printers: […]

How to reset a Star Micronics Ethernet or Wi-Fi Printer

Introduction This application note explains how to reset your Ethernet or Wi-Fi Printer to factory default. This may be necessary to reset a printers’s Static IP address and set it to Access Point mode for network configuration, or to reset the printer’s Web Interface password if it was changed from the default and lost/forgotten. For […]

Opening the Cash Drawer from the Windows Command Prompt

Introduction This application note explains how to open a cash drawer connected to the Star Printer through the Windows Command Prompt. These instructions apply for all Star Printers that support cash drawers.   Supported Printers: TSP100 Series, mC-Print Series, TSP650II, FVP10, TSP700II, TSP800II, TSP1000, SP700 Supported Interfaces: Serial, Parallel, USB Applicable Environments: Windows 10 (32/64-bit), […]