How to update the firmware of a Star printer
Firmware updates are normally only necessary to address specific issues. To learn if a firmware update is necessary for your specific printer model, please contact Star Technical Support. To know the current firmware version of your printer, simply print a self-test. It will be located at the top of the page: How to print […]
How can I submit an App to Apple’s App Store?
In order to offer your app on the Apple iTunes App Store, your app needs to be approved by the Apple MFi program before you submit it to the Apple iTunes App Store. Please follow the instruction below. Desktop Printers: TSP100IIIU, TSP100IIIBI, TSP650IIBI, TSP700IIBI, TSP800IIBI, FVP10UBI, mPOP, MCP31L, MCP31LB, MCP21LB Portable Printers: SM-S220i, SM-S230i, SM-T300i, […]
How do I find my MAC address?
Knowing a printer’s MAC Address might be required for setting up a Bluetooth printer in Mac or Linux, or a grand network access to a network (Ethernet or WiFi). The easiest way to learn your printer’s MAC Address is by printing a Self-Test. The MAC Address will be located on the 2nd page. To print […]
How do I print a self test for my printer?
Introduction This application note explains how to print a Self-Test, which is a printout of all of a printer’s configuration settings, to include its firmware version, communication mode, print settings and interface information. Ethernet, Bluetooth and WiFi models will print multi-page Self-Tests. Supported Printers: All Supported Interfaces: All Desktop Thermal Printers (except TSP100ECO): 1) Ensure […]
My Star Micronics thermal printer feeds paper but does not print.
This is usually caused by either using the wrong paper type for your printer model or the paper roll incorrectly installed (e.g., upside down) Thermal printers like the TSP100III, or TSP650II series require thermal-coated paper, whereas impact printers like the SP700 series require bond, or non-thermal coated paper. To verify that the roll is thermal-coated, […]
How to reset a Star Micronics Ethernet or Wi-Fi Printer
Introduction This application note explains how to reset your Ethernet or Wi-Fi Printer to factory default. This may be necessary to reset a printers’s Static IP address and set it to Access Point mode for network configuration, or to reset the printer’s Web Interface password if it was changed from the default and lost/forgotten. For […]
How to Change Swappable Interfaces on Star Printers
Introduction This application note shows how to change interfaces of swappable interface type Star Printers. Swappable interfaces provide the convenience of switching connection type without purchasing a new printer, making upgrades more cost effective. Tools Needed: Star printer, new Star connection interface card, Philips screwdriver Top Mounting Interfaces Ensure the printer is unplugged. […]
How to setup WebPRNT Browser for iOS
Introduction: How to setup the star WebPRNT browser on an iOS device for use with compatible Bluetooth Printers Supported Printers: TSP650II, TSP700II, TSP800II, mPOP, SM-L and SM-T portable printers. Supported Interfaces: Bluetooth. Supported Environments: iOS. Download and Install “Star WebPRNT Browser” from the App store. Pair your Bluetooth printer to your iOS […]
How To Share a Star Micronics Printer on a Windows PC
Introduction This document explains how to configure the sharing feature on a Windows PC. The feature allows you to share a Star printer that is connected to one computer and share it with another Windows PC. Supported Printers: All Star Micronics thermal and impact printers support this feature Supported Interfaces: All interfaces Supported Environments: […]
How to Reset Star Bluetooth Printers
Introduction: This article shows how to reset a Star desktop Bluetooth printer interface back to factory settings. This is normally done to resolve Bluetooth pairing or printing issues. Supported Printers: All Star desktop Bluetooth printers. Supported Interfaces: Bluetooth 1) Ensure all nearby Bluetooth capable devices (PC, tablets, smartphones) are not paired or have their Bluetooth […]