How to fix Star Micronics printers when you have recently upgraded to Windows 10

Introduction This guide explains how to fix problems occurring with Star Micronics printers after you upgrade to Windows 10 from an older version of Windows, or when you have updated your current Windows 10 device to a newer version of Windows 10. This fix is required for the TSP100 series to print; however, other models […]

Installing Splash-proof Cover for Star Micronics Printers

Introduction Click on the PDF linked below to learn how to install the splash proof cover on your Star Micronics printer. Splash Cover Installation (PDF)   Supported Printers: TSP100, TSP100III, TSP650, TSP650II, TSP700II Supported Interfaces: ALL

Can I use a Serial to USB or Parallel to USB adapter with my Star Micronics printer?

As a leading POS printer manufacturer, Star Micronics provides support for Serial, Parallel, USB, Powered USB, and Ethernet printing*.   Star Micronics cannot support the use of adapters with our printers for two main reasons: There are no clearly defined standards for creating X to Y adapters There are far too many adapter manufacturers in […]

How do I scale up or scale down the size of my receipts without modifying my POS Software?

The PDF linked below provides instructions on configuring Receipt Scaling for the TSP800II and TSP700II. 1202a_StarMicronics_TSP800II700II_Scaling Receipt Scaling is yet another way Star Micronics is helping retailers reduce their environmental footprints. Scaling enables receipt and invoice size to be automatically reduced or expanded anywhere between 20-200% with NO change to the original POS Software! Receipt […]

How to Configure USB-C Port for mCP31C & mCP31CB

Introduction This application note explains the steps on how to navigate through the different functionalities of the USB-C port available on the MCP31C/CB printer.   Supported Printers: mc-P31C, mc-P31CB Supported Interfaces: All Supported Environments: Android   StarPRNT Utility (Memory Switch) Plug your device into the USB-C for Android devices. Plug the printer into a power […]

How to enable SteadyLAN on Star mC-Print printers

Introduction This application note explains how to enable the SteadyLAN functionality of the applicable Star printers, providing an internet connection to your tablet plugged into the printer with a USB-Lightning (Apple devices) or USB-C (Android and Windows devices) cable.   Supported Printers: MCP31L, MCP31LB with Apple devices, and MCP31C, MCP31CB with Android or Windows Devices […]

How to Store and Edit Logos and other Graphics Using StarPRNT

Introduction This application note explains how to import, modify, and assign monochrome graphics to be stored in a Star Printer. StarPRNT offers an easy-to use management system for logos, coupons and other image files. While these instructions were written using the TSP700II printer, this document applies to all the models listed models.   Supported Printers: […]

Opening the Cash Drawer from the Windows Command Prompt

Introduction This application note explains how to open a cash drawer connected to the Star Printer through the Windows Command Prompt. These instructions apply for all Star Printers that support cash drawers.   Supported Printers: TSP100 Series, mC-Print Series, TSP650II, FVP10, TSP700II, TSP800II, TSP1000, SP700 Supported Interfaces: Serial, Parallel, USB Applicable Environments: Windows 10 (32/64-bit), […]

How to Change Swappable Interfaces on Star Printers

Introduction This application note shows how to change interfaces of swappable interface type Star Printers. Swappable interfaces provide the convenience of switching connection type without purchasing a new printer, making upgrades more cost effective.   Tools Needed: Star printer, new Star connection interface card, Philips screwdriver   Top Mounting Interfaces Ensure the printer is unplugged. […]