Help Center

Help Center

Opening the Cash Drawer from the Windows Command Prompt

Introduction This application note explains how to open a cash drawer connected to the Star Printer through the Windows Command Prompt. These instructions apply for all Star Printers that support cash drawers.   Supported Printers: TSP100 Series, mC-Print Series, TSP650II, FVP10, TSP700II, TSP800II, TSP1000, SP700 Supported Interfaces: Serial, Parallel, USB Applicable Environments: Windows 10 (32/64-bit), […]

How to Change Swappable Interfaces on Star Printers

Introduction This application note shows how to change interfaces of swappable interface type Star Printers. Swappable interfaces provide the convenience of switching connection type without purchasing a new printer, making upgrades more cost effective.   Tools Needed: Star printer, new Star connection interface card, Philips screwdriver   Top Mounting Interfaces Ensure the printer is unplugged. […]

How to change Emulation on Star Desktop Printers

Introduction This application note details how to change the printer language emulation of the below listed star printers from StarLine to ESC/POS mode. Supported Printers: TSP650, TSP650II, TSP700II, FVP-10, SP500, SP700, TSP800II Supported Interfaces: All Supported Environments: All DIP Switch Settings NOTE: Before proceeding, please ensure the printer is OFF and unplugged. Changing the printer’s […]

How do I read the “Error Status or LED Codes” for my Star Micronics printer?

Fix Error Light: If a printer is malfunctioning, the LED indicators located on the operation or control panel will report the printer error condition. Each LED pattern indicates a specific condition error. For cross reference between LED indications and errors on your printer, refer to the user manual of the product in use. User manuals […]

How To Share a Star Micronics Printer on a Windows PC

Introduction This document explains how to configure the sharing feature on a Windows PC. The feature allows you to share a Star printer that is connected to one computer and share it with another Windows PC.   Supported Printers: All Star Micronics thermal and impact printers support this feature Supported Interfaces: All interfaces Supported Environments: […]

How to Change Presenter Settings for TUP592 & TUP992

Introduction This application note explains how to set up the presenter in Windows using the Star Utility driver.   Supported Printers: TUP592, TUP992 Supported Interfaces: USB, Ethernet (LAN), Serial Supported Environments: Windows OS   Presenter Options Mode: Loop-Hold; Paper Retract: Do not Retract This setting causes the presenter to loop and eject the paper after […]

Importing and Exporting Settings in StarPRNT

Introduction: This application note explains how to import and export settings in StarPRNT. Especially useful for reducing time needed for customizing multiple printer installations and backups, this feature enables users to configure all settings once and then export them as an XML file. This XML file can then be imported on other systems to replicate […]

Setup OPOS Driver with Star Printers using StarPRNT Utility

Introduction: This application note shows how to add a Star Printer and a cash drawer attachment as OPOS devices. While these instructions were written using the TSP700II, this document suffices for the below models.   Supported Printers: FVP10, TSP650, TSP700II, TSP800II, SP700, SP500, TUP500*, TUP900* Supported Interfaces: Ethernet**, USB, Powered USB, Serial, Parallel Supported Environments: […]

How to change Emulation of SK1-211/SK1-311 from StarPRNT to ESC/POS & viceversa

Introduction: This Application Note explains how to change the emulation from StarPRNT to ESC/POS or ESC/POS to StarPRNT on the SK1- 311 and SK1-211 kiosk printers. Supported Printers: SK1-311/SK1-211Supported Interfaces: Serial and USBSupported Environments: N/A   Changing Emulation Between StarPRNT and ESC/POS Method 1: Operation Method 1) Power printer [OFF] and open the paper cover […]

How to enable a Cash Drawer in Windows

Introduction: This Application Note explains how to enable and test a Star printer driven Cash Drawer in Windows. Star desktop printers can be configured to automaticaly open a Cash Drawer connected to them after each transaction [in which a sales receipt is printed], or can set disabled if its apperture will be controlled by the POS […]