Help Center

Help Center

How do I find my MAC address?

Knowing a printer’s MAC Address might be required for setting up a Bluetooth printer in Mac or Linux, or a grand network access to a network (Ethernet or WiFi). The easiest way to learn your printer’s MAC Address is by printing a Self-Test. The MAC Address will be located on the 2nd page. To print […]

How do I print a self test for my printer?

Introduction This application note explains how to print a Self-Test, which is a printout of all of a printer’s configuration settings, to include its firmware version, communication mode, print settings and interface information. Ethernet, Bluetooth and WiFi models will print multi-page Self-Tests. Supported Printers: All Supported Interfaces: All Desktop Thermal Printers (except TSP100ECO): 1) Ensure […]

How to reset a Star Micronics Ethernet or Wi-Fi Printer

Introduction This application note explains how to reset your Ethernet or Wi-Fi Printer to factory default. This may be necessary to reset a printers’s Static IP address and set it to Access Point mode for network configuration, or to reset the printer’s Web Interface password if it was changed from the default and lost/forgotten. For […]

How to Change Swappable Interfaces on Star Printers

Introduction This application note shows how to change interfaces of swappable interface type Star Printers. Swappable interfaces provide the convenience of switching connection type without purchasing a new printer, making upgrades more cost effective.   Tools Needed: Star printer, new Star connection interface card, Philips screwdriver   Top Mounting Interfaces Ensure the printer is unplugged. […]

How to change Emulation of SK1-211/SK1-311 from StarPRNT to ESC/POS & viceversa

Introduction: This Application Note explains how to change the emulation from StarPRNT to ESC/POS or ESC/POS to StarPRNT on the SK1- 311 and SK1-211 kiosk printers. Supported Printers: SK1-311/SK1-211Supported Interfaces: Serial and USBSupported Environments: N/A   Changing Emulation Between StarPRNT and ESC/POS Method 1: Operation Method 1) Power printer [OFF] and open the paper cover […]