Help Center

Help Center

How to update the firmware of a Star printer

Firmware updates are normally only necessary to address specific issues. To learn if a firmware update is necessary for your specific printer model, please contact Star Technical Support.   To know the current firmware version of your printer, simply print a self-test. It will be located at the top of the page: How to print […]

How do I find my MAC address?

Knowing a printer’s MAC Address might be required for setting up a Bluetooth printer in Mac or Linux, or a grand network access to a network (Ethernet or WiFi). The easiest way to learn your printer’s MAC Address is by printing a Self-Test. The MAC Address will be located on the 2nd page. To print […]

How do I print a self test for my printer?

Introduction This application note explains how to print a Self-Test, which is a printout of all of a printer’s configuration settings, to include its firmware version, communication mode, print settings and interface information. Ethernet, Bluetooth and WiFi models will print multi-page Self-Tests. Supported Printers: All Supported Interfaces: All Desktop Thermal Printers (except TSP100ECO): 1) Ensure […]

How to reset a Star Micronics Ethernet or Wi-Fi Printer

Introduction This application note explains how to reset your Ethernet or Wi-Fi Printer to factory default. This may be necessary to reset a printers’s Static IP address and set it to Access Point mode for network configuration, or to reset the printer’s Web Interface password if it was changed from the default and lost/forgotten. For […]

How to Change Swappable Interfaces on Star Printers

Introduction This application note shows how to change interfaces of swappable interface type Star Printers. Swappable interfaces provide the convenience of switching connection type without purchasing a new printer, making upgrades more cost effective.   Tools Needed: Star printer, new Star connection interface card, Philips screwdriver   Top Mounting Interfaces Ensure the printer is unplugged. […]

Pairing Bluetooth Portable Printer with iOS

Introduction: This application note shows how to pair and test the Bluetooth Portable printer with an iOS device.   Supported Printers: SM-S230i, SM-T400i, SMT-300i, SM-S220i Supported Interfaces: Bluetooth Supported Environments: iOS devices Pair portable printer with an iOS device Perform a self-test page on the printer. This is accomplished by pressing both Feed and Mode […]

How To Install Portable Star Micronics Printers on Windows

Introduction: This application note shows how to install a portable printer on Windows via Bluetooth.   Supported Printers: SM-S230i, SM-T400i, SMT-300, SM-S220i, L200, L300 Supported Interfaces: Bluetooth Supported OS: Windows 10 (x32bit/x64bit), Windows 8.1 (x32bit/x64bits), Windows 8 (x32bit/x64bit), Windows 7 (x32bit/x64bit)   Installation of Portable Printer software and Driver Download StarPRNT software for portables: […]

How to change Emulation on Portable Star Micronics Printers

Introduction: This application note demonstrates how to switch emulation modes of portable Star Micronics printers from ESC/POS to StarPRNT and viceversa Supported Printers: SM-S220i, SM-S230i, SM-T300, SM-T300i and SM-T400i Supported Interfaces: Bluetooth Note:  SM-L200 and SM-L300 do not support ESC/POS emulation Switching emulation on the SM-T300i and SM-T400i 1.  Print a self-test on the printer: […]

How to Change the Bluetooth Mode on Portable Printers

Introduction: The printer models listed below support Bluetooth communication with iOS (Apple), Android and Windows devices (Tables, smartphones, computers) with the corresponding Bluetooth mode setup. This Application Note explains how to switch the Bluetooth mode of a Star portable printer to support the host device’s operating system Supported Printers: SM-S220i, SM-S230i, SM-T300i, SM–T300i2, SM-T400i. Supported Interfaces: Bluetooth Switch […]