My impact printer prints light/faded receipts or with missing dots

  Introduction This application note explains how to resolve light/faded print or with missing dots with a Star impact printer. Note: Using non-Star brand ribbon cartridges may cause damage to the ribbon shaft of the printer. This guide depicts the SP700 for illustration purposes. Supported Printers: SP500, SP700Supported Interfaces: AnySupported Environments: N/ARequired consumables/accessories: Star genuine […]

Enabling Multi Session on the IFBD-HE07/08 Ethernet Card

Introduction This application note shows how to enable Multi Session on IFBD-HE07/08 ethernet cards. This documentation covers enabling this setting by browser and command prompt, so choose the method most comfortable.   Supported Printers: TSP650II, TSP650, TSP700II, TSP800II, TUP500, SP500, SP700, HSP7000, FVP-10, TSP1000 Supported Interfaces: Ethernet (IFBD-HE07/08 Card)   When Is Multi Session Needed? […]

How to update the firmware of a Star printer

Firmware updates are normally only necessary to address specific issues. To learn if a firmware update is necessary for your specific printer model, please contact Star Technical Support.   To know the current firmware version of your printer, simply print a self-test. It will be located at the top of the page: How to print […]

How do I install my Star Serial Printer on Windows 7/Vista/XP?

The PDF linked below contains instructions on installing a Star Printer with a Serial interface using the StarPRNT Intelligence Driver. The StarPRNT Installation CD ships in the box with the printer, and can also be downloaded from Star’s Global Support Site. 1208b_StarMicronics_StarPRNT_SerialInstallation   Star Printers: FVP10, TSP650, TSP700II, TSP800II, SP700, SP500, TUP500, TUP900 Interface: Serial […]

How do I find my MAC address?

Knowing a printer’s MAC Address might be required for setting up a Bluetooth printer in Mac or Linux, or a grand network access to a network (Ethernet or WiFi). The easiest way to learn your printer’s MAC Address is by printing a Self-Test. The MAC Address will be located on the 2nd page. To print […]

How do I print a self test for my printer?

Introduction This application note explains how to print a Self-Test, which is a printout of all of a printer’s configuration settings, to include its firmware version, communication mode, print settings and interface information. Ethernet, Bluetooth and WiFi models will print multi-page Self-Tests. Supported Printers: All Supported Interfaces: All Desktop Thermal Printers (except TSP100ECO): 1) Ensure […]

How to reset a Star Micronics Ethernet or Wi-Fi Printer

Introduction This application note explains how to reset your Ethernet or Wi-Fi Printer to factory default. This may be necessary to reset a printers’s Static IP address and set it to Access Point mode for network configuration, or to reset the printer’s Web Interface password if it was changed from the default and lost/forgotten. For […]

How to Change Swappable Interfaces on Star Printers

Introduction This application note shows how to change interfaces of swappable interface type Star Printers. Swappable interfaces provide the convenience of switching connection type without purchasing a new printer, making upgrades more cost effective.   Tools Needed: Star printer, new Star connection interface card, Philips screwdriver   Top Mounting Interfaces Ensure the printer is unplugged. […]

How to change Emulation on Star Desktop Printers

Introduction This application note details how to change the printer language emulation of the below listed star printers from StarLine to ESC/POS mode. Supported Printers: TSP650, TSP650II, TSP700II, FVP-10, SP500, SP700, TSP800II Supported Interfaces: All Supported Environments: All DIP Switch Settings NOTE: Before proceeding, please ensure the printer is OFF and unplugged. Changing the printer’s […]