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My impact printer prints light/faded receipts or with missing dots

  Introduction This application note explains how to resolve light/faded print or with missing dots with a Star impact printer. Note: Using non-Star brand ribbon cartridges may cause damage to the ribbon shaft of the printer. This guide depicts the SP700 for illustration purposes. Supported Printers: SP500, SP700Supported Interfaces: AnySupported Environments: N/ARequired consumables/accessories: Star genuine […]

How to fix Star Micronics printers when you have recently upgraded to Windows 10

Introduction This guide explains how to fix problems occurring with Star Micronics printers after you upgrade to Windows 10 from an older version of Windows, or when you have updated your current Windows 10 device to a newer version of Windows 10. This fix is required for the TSP100 series to print; however, other models […]

How to setup JavaPOS with Star Printer on Ubuntu Linux

IntroductionHow to use a Star Micronics printer with Ubuntu Linux via the JavaPOS driver. While this was written using a USB TSP650, these directions suffice for the following supported models.Supported Printers: TSP650II, SP700, TSP700II, HSP7000, TUP500Supported Interfaces: Serial, EthernetSupported Environments: Ubuntu Linux 9.04 Install Java Development KitThe Java development kit must be installed to use the […]

Enabling Multi Session on the IFBD-HE07/08 Ethernet Card

IntroductionThis application note shows how to enable Multi Session on IFBD-HE07/08 ethernet cards. This documentation covers enabling this setting by browser and command prompt, so choose the method most comfortable.Supported Printers: TSP650II, TSP650, TSP700II, TSP800II, TUP500, SP500, SP700, HSP7000, FVP-10, TSP1000Supported Interfaces: Ethernet (IFBD-HE07/08 Card)When Is Multi Session Needed?Enable Multi Session to ensure compatibility when […]

How to update the firmware of a Star printer

Firmware updates are normally only necessary to address specific issues. To learn if a firmware update is necessary for your specific printer model, please contact Star Technical Support.   To know the current firmware version of your printer, simply print a self-test. It will be located at the top of the page:How to print a […]

How do I install my Star Serial Printer on Windows 7/Vista/XP?

The PDF linked below contains instructions on installing a Star Printer with a Serial interface using the StarPRNT Intelligence Driver. The StarPRNT Installation CD ships in the box with the printer, and can also be downloaded from Star’s Global Support Site.1208b_StarMicronics_StarPRNT_SerialInstallationStar Printers: FVP10, TSP650, TSP700II, TSP800II, SP700, SP500, TUP500, TUP900Interface: Serial [COM]Operating Systems: Windows 7 […]

How do I configure the kitchen buzzer on my SP700 kitchen printer?

The PDF linked below contains instructions on how to configure the Kitchen Buzzer on an SP700. The Kitchen Buzzer is an option available that will sound an alert any time an order is sent to the SP700 letting the kitchen staff know there is a customer waiting for his or her order.Application Note – SP700 […]

How do I find my MAC address?

Knowing a printer’s MAC Address might be required for setting up a Bluetooth printer in Mac or Linux, or a grand network access to a network (Ethernet or WiFi). The easiest way to learn your printer’s MAC Address is by printing a Self-Test. The MAC Address will be located on the 2nd page. To print […]

How do I print a self test for my printer?

IntroductionThis application note explains how to print a Self-Test, which is a printout of all of a printer’s configuration settings, to include its firmware version, communication mode, print settings and interface information. Ethernet, Bluetooth and WiFi models will print multi-page Self-Tests.Supported Printers: AllSupported Interfaces: AllDesktop Thermal Printers (except TSP100ECO):1) Ensure printer’s power is OFF .2) […]