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Printer Error Page Troubleshooting

The purpose of this page is to provide the maximum information to determine the printer’s error and its solution. The way our printers are diagnosed are through the Power and Error lights, They are called Error Indicators. The error and the power lights will blink at different intervals which will mean a different type of […]

Configuring the TSP100ECO’s Top Margin

IntroductionHow to configure the TSP100ECO’s top margin settings in the futurePRNT Utility. In special instances, the integrator may choose to modify the default top margin. It is possible to configure the first line of print beginning anywhere from 3 mm up to 11 mm (including every integer in between) from the top edge of the […]

How do I configure POSERA Maitre’D for printing guest checks to my TSP100U?

The PDFs below contain instructions on configuring POSERA Maitre’D for printing guest checks to a USB or Powered USB TSP100. Each PDF is available individually for download or in a zipped package containing all.1 Application note – Installing a TSP100U 2 Application note – MaitreD TSP100-2 2 Application note – MaitreD TSP100 3 Application note […]

How to assign a Virtual Port to the TSP100LAN Series Printers

IntroductionThis application note explains how to assign a Virtual TCP/IP or Serial Port to the TSP100 series printer on Windows.Supported Printers: TSP100SeriesSupported Interfaces: Ethernet (LAN), USBSupported Environments: Windows 10 (32/64-bit), Windows 8 (32/64-bit), Windows 7 (32/64-bit). Virtual TCP/IP Port ExplanationThe TSP100LAN does not natively support direct to ethernet port printing. Setting up a virtual TCP/IP port […]

Using a lightning cable with TSP100IIIU on iOS

IntroductionThis application note explains how to use your Star Printer on iOS devices using a lightning cable.Supported Printers: TSP100IIIUSupported Interfaces: USBUsing TSP100IIIUSB with Lightning CableFirst, make sure you have the lightning cable plugged into the back of the printer, as well as your device.  Next, we will access the app store and search for “Star […]

Installing a Star USB Printer on Mac OS using CUPS

Introduction:How to install the Star Desktop USB printers on Mac OSSupported Printers: TSP100U, TSP100IIU, TSP100IIIU, TSP650IIU, TSP700IIU, TSP800IIU, mc-Print 2, mc-Print 3Supported Interfaces: USB.Supported Environments: Mac OS Installing Star CUPS Driver.Place the “” file on your desktop and expand it by double-clicking on the file.  The screen below appears by double-clicking the expanded <starcupsdrv-x.xx.x_mac> file. […]