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How To Configure Margins and Paper Size on Web Browsers

Introduction This application note explains how to configure a web-browser to print to a Star printer from most web-based applications. Supported Printers: Star Desktop Printers Supported Interfaces: All Supported Environments: Windows 11 (32/64-bit), Windows 10 (32/64-bit), Windows 8.1 (32/64-bit), Windows 8.0 (32/64-bit), Windows 7 (32/64-bit), MacOS Table of Contents Before you begin Setup for Google […]

Printer Error Page Troubleshooting

The purpose of this page is to provide the maximum information to determine the printer’s error and its solution. The way our printers are diagnosed are through the Power and Error lights, They are called Error Indicators. The error and the power lights will blink at different intervals which will mean a different type of […]

How to fix Star Micronics printers when you have recently upgraded to Windows 10

Introduction This guide explains how to fix problems occurring with Star Micronics printers after you upgrade to Windows 10 from an older version of Windows, or when you have updated your current Windows 10 device to a newer version of Windows 10. This fix is required for the TSP100 series to print; however, other models […]

Installing Splash-proof Cover for Star Micronics Printers

Introduction Click on the PDF linked below to learn how to install the splash proof cover on your Star Micronics printer. Splash Cover Installation (PDF)   Supported Printers: TSP100, TSP100III, TSP650, TSP650II, TSP700II Supported Interfaces: ALL

Enabling Multi Session on the IFBD-HE07/08 Ethernet Card

Introduction This application note shows how to enable Multi Session on IFBD-HE07/08 ethernet cards. This documentation covers enabling this setting by browser and command prompt, so choose the method most comfortable.   Supported Printers: TSP650II, TSP650, TSP700II, TSP800II, TUP500, SP500, SP700, HSP7000, FVP-10, TSP1000 Supported Interfaces: Ethernet (IFBD-HE07/08 Card)   When Is Multi Session Needed? […]

How to update the firmware of a Star printer

Firmware updates are normally only necessary to address specific issues. To learn if a firmware update is necessary for your specific printer model, please contact Star Technical Support.   To know the current firmware version of your printer, simply print a self-test. It will be located at the top of the page: How to print […]