How to Troubleshoot Faded/Light Printing on Thermal Printers
This application note provides instructions on how to resolve faded/light printing on Star Thermal Printers.
How to Install a Legacy USB Printer on Windows Using the Inbox Driver

This application note provides instructions for installing the Windows Inbox Driver on Windows for use with retired USB printers that no longer have supported drivers.
How to Perform Maintenance and Cleaning on Thermal Printers

This application note provides instructions for performing general maintenance and cleaning on Star Micronics Thermal printers.
Video – How to load the paper into my desktop printer?
Video – How to pair my desktop printer with iOS?
Video – How to pair my desktop Bluetooth printer with Windows?
Video – Troubleshooting LED Error Lights
How to Assign a USB-ID to a USB Printer

This application note provides instructions for configuring a USB printer by assigning a USB-ID (serial number) using the USB Serial Number Tool.
How to update the firmware of a Star printer
Firmware updates are normally only necessary to address specific issues. To learn if a firmware update is necessary for your specific printer model, please contact Star Technical Support. To know the current firmware version of your printer, simply print a self-test. It will be located at the top of the page: How to print […]
How to Find a Printer’s MAC Address

This application note provides instructions for finding a printer’s MAC address.
