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How to Reset the Auto Cutter for TSP Printers

Diagram, engineering drawing Description automatically generated

Introduction This application note shows how to Reset the Auto Cutter of the TSP printer, setting it back to its home position. Sudden power loss or paper jams may cause printer’s guillotine cutter to not retract completing the cutting cycle, preventing the printer’s upper cover from opening or closing properly. A typical locked cutter will […]

Printer Error Page Troubleshooting

The purpose of this page is to provide the maximum information to determine the printer’s error and its solution. The way our printers are diagnosed are through the Power and Error lights, They are called Error Indicators. The error and the power lights will blink at different intervals which will mean a different type of […]

How to setup JavaPOS with Star Printer on Ubuntu Linux

Introduction How to use a Star Micronics printer with Ubuntu Linux via the JavaPOS driver. While this was written using a USB TSP650, these directions suffice for the following supported models.   Supported Printers: TSP650II, SP700, TSP700II, HSP7000, TUP500 Supported Interfaces: Serial, Ethernet Supported Environments: Ubuntu Linux 9.04   Install Java Development Kit The Java […]

Installing Splash-proof Cover for Star Micronics Printers

Introduction Click on the PDF linked below to learn how to install the splash proof cover on your Star Micronics printer. Splash Cover Installation (PDF)   Supported Printers: TSP100, TSP100III, TSP650, TSP650II, TSP700II Supported Interfaces: ALL

Enabling Multi Session on the IFBD-HE07/08 Ethernet Card

Introduction This application note shows how to enable Multi Session on IFBD-HE07/08 ethernet cards. This documentation covers enabling this setting by browser and command prompt, so choose the method most comfortable.   Supported Printers: TSP650II, TSP650, TSP700II, TSP800II, TUP500, SP500, SP700, HSP7000, FVP-10, TSP1000 Supported Interfaces: Ethernet (IFBD-HE07/08 Card)   When Is Multi Session Needed? […]

How do I install my Star Serial Printer on Windows 7/Vista/XP?

The PDF linked below contains instructions on installing a Star Printer with a Serial interface using the StarPRNT Intelligence Driver. The StarPRNT Installation CD ships in the box with the printer, and can also be downloaded from Star’s Global Support Site. 1208b_StarMicronics_StarPRNT_SerialInstallation   Star Printers: FVP10, TSP650, TSP700II, TSP800II, SP700, SP500, TUP500, TUP900 Interface: Serial […]

How do I scale up or scale down the size of my receipts without modifying my POS Software?

The PDF linked below provides instructions on configuring Receipt Scaling for the TSP800II and TSP700II. 1202a_StarMicronics_TSP800II700II_Scaling Receipt Scaling is yet another way Star Micronics is helping retailers reduce their environmental footprints. Scaling enables receipt and invoice size to be automatically reduced or expanded anywhere between 20-200% with NO change to the original POS Software! Receipt […]