Printer Error Page Troubleshooting

The purpose of this page is to provide the maximum information to determine the printer’s error and its solution. The way our printers are diagnosed are through the Power and Error lights, They are called Error Indicators. The error and the power lights will blink at different intervals which will mean a different type of […]

How to fix Star Micronics printers when you have recently upgraded to Windows 10

Introduction This guide explains how to fix problems occurring with Star Micronics printers after you upgrade to Windows 10 from an older version of Windows, or when you have updated your current Windows 10 device to a newer version of Windows 10. This fix is required for the TSP100 series to print; however, other models […]

Enabling Multi Session on the IFBD-HE07/08 Ethernet Card

Introduction This application note shows how to enable Multi Session on IFBD-HE07/08 ethernet cards. This documentation covers enabling this setting by browser and command prompt, so choose the method most comfortable.   Supported Printers: TSP650II, TSP650, TSP700II, TSP800II, TUP500, SP500, SP700, HSP7000, FVP-10, TSP1000 Supported Interfaces: Ethernet (IFBD-HE07/08 Card)   When Is Multi Session Needed? […]

Eco Product Focus: TSP800II

Find the latest information on the TSP800II here. Did you know the compact TSP800II requires no ink or toner and is the perfect replacement for wasteful A4 printers? Star Micronics prides itself on products that are environmentally friendly and has developed direct thermal printers that are efficient both in terms of their low power consumption […]

How do I install my Star Serial Printer on Windows 7/Vista/XP?

The PDF linked below contains instructions on installing a Star Printer with a Serial interface using the StarPRNT Intelligence Driver. The StarPRNT Installation CD ships in the box with the printer, and can also be downloaded from Star’s Global Support Site. 1208b_StarMicronics_StarPRNT_SerialInstallation   Star Printers: FVP10, TSP650, TSP700II, TSP800II, SP700, SP500, TUP500, TUP900 Interface: Serial […]

How do I scale up or scale down the size of my receipts without modifying my POS Software?

The PDF linked below provides instructions on configuring Receipt Scaling for the TSP800II and TSP700II. 1202a_StarMicronics_TSP800II700II_Scaling Receipt Scaling is yet another way Star Micronics is helping retailers reduce their environmental footprints. Scaling enables receipt and invoice size to be automatically reduced or expanded anywhere between 20-200% with NO change to the original POS Software! Receipt […]