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How to update the firmware of a Star printer

Firmware updates are normally only necessary to address specific issues. To learn if a firmware update is necessary for your specific printer model, please contact Star Technical Support.   To know the current firmware version of your printer, simply print a self-test. It will be located at the top of the page:How to print a […]

Eco Product Focus: The TSP800Rx

Learn the latest information on the TSP800Rx here. TSP800Rx: The Secure and Enviromentally-Friendly Way to Print PrescriptionsStar Micronics has the solution to print thermal prescriptions using its secured locking TSP800Rx Printer. Answering the requests from hospitals and physicians to efficiently automate the prescription process and make it simple is the cure from Star. The Secured TSP800Rx […]

How do I find my MAC address?

Knowing a printer’s MAC Address might be required for setting up a Bluetooth printer in Mac or Linux, or a grand network access to a network (Ethernet or WiFi). The easiest way to learn your printer’s MAC Address is by printing a Self-Test. The MAC Address will be located on the 2nd page. To print […]

How do I print a self test for my printer?

IntroductionThis application note explains how to print a Self-Test, which is a printout of all of a printer’s configuration settings, to include its firmware version, communication mode, print settings and interface information. Ethernet, Bluetooth and WiFi models will print multi-page Self-Tests.Supported Printers: AllSupported Interfaces: AllDesktop Thermal Printers (except TSP100ECO):1) Ensure printer’s power is OFF .2) […]

My Star Micronics thermal printer feeds paper but does not print.

This is usually caused by either using the wrong paper type for your printer model or the paper roll incorrectly installed (e.g., upside down) Thermal printers like the TSP100III, or TSP650II series require thermal-coated paper, whereas impact printers like the SP700 series require bond, or non-thermal coated paper. To verify that the roll is thermal-coated, […]

How to reset a Star Micronics Ethernet or Wi-Fi Printer

Introduction This application note explains how to reset your Ethernet or Wi-Fi Printer to factory default. This may be necessary to reset a printers’s Static IP address and set it to Access Point mode for network configuration, or to reset the printer’s Web Interface password if it was changed from the default and lost/forgotten. For […]

How to Change Swappable Interfaces on Star Printers

IntroductionThis application note shows how to change interfaces of swappable interface type Star Printers. Swappable interfaces provide the convenience of switching connection type without purchasing a new printer, making upgrades more cost effective.Tools Needed: Star printer, new Star connection interface card, Philips screwdriverTop Mounting InterfacesEnsure the printer is unplugged. To avoid the risk of personal […]

How To Share a Star Micronics Printer on a Windows PC

IntroductionThis document explains how to configure the sharing feature on a Windows PC. The feature allows you to share a Star printer that is connected to one computer and share it with another Windows PC.Supported Printers: All Star Micronics thermal and impact printers support this featureSupported Interfaces: All interfacesSupported Environments: Windows operating system versions 7, […]