Global Support Center

Help Center

Help Center

My Account

How to fix Star Micronics printers when you have recently upgraded to Windows 10

Introduction This guide explains how to fix problems occurring with Star Micronics printers after you upgrade to Windows 10 from an older version of Windows, or when you have updated your current Windows 10 device to a newer version of Windows 10. This fix is required for the TSP100 series to print; however, other models […]

Installing Splash-proof Cover for Star Micronics Printers

Introduction Click on the PDF linked below to learn how to install the splash proof cover on your Star Micronics printer. Splash Cover Installation (PDF)   Supported Printers: TSP100, TSP100III, TSP650, TSP650II, TSP700II Supported Interfaces: ALL

How to setup USB ID Tool for Star Printers

Introduction How to configure a USB interfaced printer by installing a USB serial number. This has the advantage that should the printer be connected to another USB port or to a hub connected to a computer, another driver will not be added.   Supported Printers: TSP100, TSP800, TSP700, TSP600 Supported Interfaces: USB Supported Environments: Windows […]

Setting Up Graphics on TSP100 using futurePRNT

Introduction How to use the futurePRNT Configuration Utility to brand and customize receipts with logos, coupons, and watermarks with NO changes to your existing POS software!   Supported Printers: TSP100 series Supported Interfaces: USB, PoweredUSB, Ethernet, Wireless Supported Environments: Windows 10 (32bit/64bit), Windows 8.1 (32bit/64bit), Windows 8 (32bit/64bit) Windows 7(32bit/64bit)   Adding Graphics to futurePRNT […]

How to Install the Star MG-S Scales OPOS Driver

Introduction This application note explains how to install the Windows OPOS Driver for the Star MG-S Scales.   Supported Models: MG-S322, MG-S1501, MG-S8200 Supported Interfaces: Serial, USB Supported Environments: This software supports the following operating systems: ・Windows 10* 32bit and 64bit (except Windows 10 Mobile and Windows 10 IoT) ・Windows 8.1* 32bit and 64bit (except […]

How do I configure my Apple AirPort Express for a Star USB Printer?

Star is a proud long time supporter of printing from iOS and Mac OS X environments and is proud to add AirPort Express to our support line up! The PDF linked below provides instructions on how to configure an Apple AirPort Express directly to a host device or as a shared device over the network. […]

Can I use a Serial to USB or Parallel to USB adapter with my Star Micronics printer?

As a leading POS printer manufacturer, Star Micronics provides support for Serial, Parallel, USB, Powered USB, and Ethernet printing*.   Star Micronics cannot support the use of adapters with our printers for two main reasons: There are no clearly defined standards for creating X to Y adapters There are far too many adapter manufacturers in […]