My Account

How do I disable USB power off (sleep) mode for my USB printer?

The PDF linked below contains information on disabling USB Power Off mode. This issue is not specific to Star Micronics Printers, as many other printer models have experienced the same symptoms. This procedure enables you to disable “power save” on USB ports. It cannot be determined whether or not the problem occurs on every PC; […]

How do I scale up or scale down the size of my receipts without modifying my POS Software?

The PDF linked below provides instructions on configuring Receipt Scaling for the TSP800II and TSP700II.1202a_StarMicronics_TSP800II700II_ScalingReceipt Scaling is yet another way Star Micronics is helping retailers reduce their environmental footprints. Scaling enables receipt and invoice size to be automatically reduced or expanded anywhere between 20-200% with NO change to the original POS Software!Receipt size reduction is […]

How to Configure USB-C Port for mCP31C & mCP31CB

IntroductionThis application note explains the steps on how to navigate through the different functionalities of the USB-C port available on the MCP31C/CB printer.Supported Printers: mc-P31C, mc-P31CBSupported Interfaces: AllSupported Environments: Android  StarPRNT Utility (Memory Switch)Plug your device into the USB-C for Android devices.Plug the printer into a power outlet. Power ON the printer. Download the mC-Print Utility App […]

How to enable SteadyLAN on Star mC-Print printers

IntroductionThis application note explains how to enable the SteadyLAN functionality of the applicable Star printers, providing an internet connection to your tablet plugged into the printer with a USB-Lightning (Apple devices) or USB-C (Android and Windows devices) cable.Supported Printers: MCP31L, MCP31LB with Apple devices, and MCP31C, MCP31CB with Android or Windows DevicesSupported Interfaces: USB-Lightning, USB-CSupported […]

How to Store and Edit Logos and other Graphics Using StarPRNT

IntroductionThis application note explains how to import, modify, and assign monochrome graphics to be stored in a Star Printer. StarPRNT offers an easy-to use management system for logos, coupons and other image files. While these instructions were written using the TSP700II printer, this document applies to all the models listed models.Supported Printers: FVP10, TSP650II, TSP700II, […]

How do I configure POSERA Maitre’D for printing guest checks to my TSP100U?

The PDFs below contain instructions on configuring POSERA Maitre’D for printing guest checks to a USB or Powered USB TSP100. Each PDF is available individually for download or in a zipped package containing all.1 Application note – Installing a TSP100U 2 Application note – MaitreD TSP100-2 2 Application note – MaitreD TSP100 3 Application note […]

How to assign a Virtual Port to the TSP100LAN Series Printers

IntroductionThis application note explains how to assign a Virtual TCP/IP or Serial Port to the TSP100 series printer on Windows.Supported Printers: TSP100SeriesSupported Interfaces: Ethernet (LAN), USBSupported Environments: Windows 10 (32/64-bit), Windows 8 (32/64-bit), Windows 7 (32/64-bit). Virtual TCP/IP Port ExplanationThe TSP100LAN does not natively support direct to ethernet port printing. Setting up a virtual TCP/IP port […]

Opening the Cash Drawer from the Windows Command Prompt

Introduction This application note explains how to open a cash drawer connected to the Star Printer through the Windows Command Prompt. These instructions apply for all Star Printers that support cash drawers.   Supported Printers: TSP100 Series, mC-Print Series, TSP650II, FVP10, TSP700II, TSP800II, TSP1000, SP700 Supported Interfaces: Serial, Parallel, USB Applicable Environments: Windows 10 (32/64-bit), […]

How to Change Swappable Interfaces on Star Printers

IntroductionThis application note shows how to change interfaces of swappable interface type Star Printers. Swappable interfaces provide the convenience of switching connection type without purchasing a new printer, making upgrades more cost effective.Tools Needed: Star printer, new Star connection interface card, Philips screwdriverTop Mounting InterfacesEnsure the printer is unplugged. To avoid the risk of personal […]

How to change Emulation on Star Desktop Printers

IntroductionThis application note details how to change the printer language emulation of the below listed star printers from StarLine to ESC/POS mode.Supported Printers: TSP650, TSP650II, TSP700II, FVP-10, SP500, SP700, TSP800IISupported Interfaces: AllSupported Environments: AllDIP Switch SettingsNOTE: Before proceeding, please ensure the printer is OFF and unplugged. Changing the printer’s emulation only entails switching the corresponding […]