Weights and Measures Information – Virginia
Introduction
This article provides information for using and maintaining an NTEP-certified scale for commercial applications in the state of Virginia, including registration, installation, calibration, inspection and maintenance requirements.
For the most current requirements, contact the Virginia Department of Agriculture and Consumer Services (VDACS) Office of Weights and Measures (OWM).
Weights and Measures Information

Phone: (804) 786-2476
Email: owm@vdacs.virginia.gov
Website: Virginia Office of Weights and Measures
Registration
Virginia follows the requirements of NIST Handbook 44, along with applicable state laws and regulations.
Commercial scales used in Virginia must be inspected and approved by OWM before being used commercially.
Commercial scales must have a valid NTEP Certificate of Conformance and meet applicable requirements of NIST Handbook 44.
Calibration
A Virginia-certified service technician employed by a registered service agency is required to install and calibrate the scale before it is used commercially.
The service agency must submit a Placed into Service Report (PISR) to OWM within five business days after its technician places a scale into service or restores it to service. A copy must also be provided to the device owner or operator.
Once placed into service, the scale is subject to inspection by OWM to verify accuracy and compliance.
Maintenance
Have the scale regularly serviced and calibrated to maintain accuracy.
Commercial scales are subject to inspection and testing by OWM to verify accuracy and compliance.
Scales that fail inspection may be removed from service until corrected and may be subject to enforcement action.
Servicers
| Company Name | City | State | Country | Phone | Coverage | Services |
|---|---|---|---|---|---|---|
| Apple Valley Scale Company | Winchester | VA | US | (540) 665-1644 | VA, DC, DE, MD, NC, PA, WV | SERVICE |
| Bizerba USA Inc. | Richmond | VA | US | (732) 447-8945 | VA | SERVICE |
| Blackthorn Scales & Systems | Chesapeake | VA | US | (757) 204-5754 | VA, NC | SERVICE |
| Carlton Scale | Chesapeake | VA | US | (800) 348-6086 | VA | SERVICE, ISO 17025 |
| Carlton Scale | Richmond | VA | US | (804) 222-5960 | VA | SERVICE, ISO 17025 |
| Carlton Scale | Roanoke | VA | US | (540) 992-6095 | VA | SERVICE, ISO 17025 |
| Computer & Scale Tech Services, Inc. | Richmond | VA | US | (804) 737-7507 | VA, MD | SERVICE, ISO 17025 |
| Cross Precision Measurement | Lynchburg | VA | US | (434) 450-1050 | VA | SERVICE, ISO 17025 |
| CWI Retail Systems | Ashland | VA | US | (800) 849-8227 | VA, MD, WV | SERVICE |
| Eastern Business Machines | Vienna | VA | US | (703) 242-0050 | VA, MD | SERVICE |
| Interstate Total Retail Solutions (ITRS) | Wytheville | VA | US | (276) 223-1601 | VA | SERVICE |
| Kanawha Scales & Systems | Roanoke | VA | US | (800) 572-2140 | VA | SERVICE, ISO 17025 |
| Kanawha Scales & Systems | Rockville | VA | US | (800) 572-2140 | VA | SERVICE, ISO 17025 |
| Kanawha Scales & Systems | Suffolk | VA | US | (800) 572-2140 | VA | SERVICE, ISO 17025 |
| Richmond Scale Inc. | Mechanicsville | VA | US | (804) 321-7903 | VA | SERVICE, ISO 17025 |
| The Scale People, Inc. | Newport News | VA | US | (800) 964-1535 | VA, DC, MD, NC | SERVICE, ISO 17025 |
| Tidewater Scale & Butcher Supplies, Inc. | Norfolk | VA | US | (757) 622-3195 | VA, NC | SERVICE |
| Disclaimer: This list was compiled from publicly available sources and may not be current. Verify contact details with the company and license status with the state before engaging their services. | ||||||
Related Materials
NIST Handbook 44 (Current Edition)
mG-S Certificate of Conformance
mG-T Certificate of Conformance
Virginia Office of Weights and Measures
Virginia Placed into Service Report (PISR)
Virginia Weights and Measures Service Agency and Technician Registration
Virginia Weights and Measures Service Agencies and Technicians Law
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