Menu
Menu
The TUP500 features an industry-leading print speed of up to 220 mm/sec and high reliability with an MCBF of 60 million lines. The innovative looping presenter in the TUP592 model prevents paper jams by printing the receipt fully before providing it to the user. The presenter also uses Star Micronics’ document capture technology to retract receipts left by the user, resulting in increased document security and a cleaner operation area.
Discover the right Kiosk Printer for your application.
Modular in design and made to print documents ranging in size from 42mm to 82.5mm, the TUP500 kiosk printer is ideal for a wide range of applications including public information kiosks, gaming, lottery, web kiosks, and more. An optional bezel (snout) can be directly attached to the presenter (TUP592) to capture the user’s attention with programmable two-color (red and green) flashing LED lights. With the addition of the optional large paper roll holder, the TUP500 can support up to a 10″ paper roll for many hours of unattended operation.
The TUP500 is a part of the full line of Star Micronics kiosk printers. Star Micronics proudly offers a wide variety of kiosk printers in a variety of paper sizes (2”, 3”, and 4”) with compact or modular footprints and multiple optional accessories like bezels, presenters, large paper roll holders, and more. The kiosk printers are ideal for use in self-service kiosks in restaurants, retail stores, gas stations, transportation hubs, and more.
| High Speed | Prints up to 220mm/sec |
| High Reliability | MCBF: 60 Million Lines
Guillotine Auto Cutter: 1 Million Cuts |
| Large Paper Roll Capacity | Supports up to a 6-inch diameter paper roll by default. With the optional RHU-T500, the TUP500 will support up to a 10-inch diameter paper roll to ensure long periods of maintenance-free operation. |
| Looping Presenter (TUP592) | Eliminate paper jams by printing the receipt fully and then presenting to the user |
| Document Capture | Program the TUP500 to retract receipts left in the presenter after a certain period to promote customer security and eliminate paper jams |
| Adjustable Paper Width | Adjust the width of the label or paper roll to any measurement from 45mm to 82.5mm |
| Flashing LED Bezel Option | Draw the user’s attention to where receipt is printed |
| Two Color Capable | Highlight important information |
| Swappable Interface Connections | Future interface upgrades are fast and simple to do. With swappable interfaces, there’s no need to purchase a new printer to upgrade the connection. |
| SOFTWARE FEATURES AND BENEFITS – TUP500 | |
| Simple-to-Use Utilities | Available for download from the website, free, easy to use |
| Maintenance Utility | Check how many cuts the auto cutter performed and how many km the print head has printed |
| Logo Utility | Store logos and other graphics for professional receipt branding |
| Memory Switch Utility | Fine-tune your print outs or print in different languages by enabling, changing, or disabling certain settings |
| Printer Method | Direct Line Thermal Printing |
| Print Speed | Up to 220mm/sec |
| Models Available | Presenter (TUP592) or No Presenter (TUP542) |
| Print Resolution | 203 dpi (8 dots per mm) |
| Top Margin | 11mm (3mm Selectable) |
| International Code Pages | Star Mode=40. ESC/POS™= 6 + 1 blank allowing an additional character page to be added |
| Bar Codes | UPC-A, UPS-E, JAN/EAN-8 JAN/EAN-13, ITF, CODE39, CODE93, CODE128, CODABAR |
| 2D Bar Codes | PDF417, QR |
| Paper Specifications
Width Thickness Roll Diameter Easy-Load Paper Out Sensor Paper Low Sensor Black Mark Sensor |
45mm Min to 82.5mm Max 0.065 ~ 0.15mm Max 150mm (Max 254mm with Large Paper Roll Holder) Hassle-free paper loading Standard Standard Standard |
| Auto Cutter | Guillotine (Full Cut) |
| Logo Store Capacity | 2 Mbit |
| Multiple Copy Support | Supported through 2nd Copy Raster Driver |
| Journal Capability | N/A |
| Label Support | TUP542 Only |
| Power Supply | External; Requires PS60A External Power Supply |
| Drivers Available | Windows 8.1, Windows® XP 32 Bit, Vista 32/64 Bit, Windows 7 32/64 Bit, Server 2008 32/64 Bit, XP Embedded, POSReady 2009, OPOS™, JavaPOS™, USB Vendor Class, Linux™, Mac OS X, StarIO SDK |
| Digitally Signed (WHQL) | Yes |
| Swappable Interfaces | Yes |
| Connectivity | Serial, Parallel, USB, Ethernet |
| Emulation Modes | Star Line Mode, Page Mode, ESC/POS™ |
| Operating Conditions | Temperature: 0°C to 50°C
Humidity: 10% – 80% RH (without condensation) |
| Storage Conditions | Temperature: -20°C to 60°C
Humidity: 10% – 90% RH |
| TUP592 Dimensions
TUP542 Dimensions |
160 x 179 x 234 (W x H x D)mm
160 x 179 x 185 (W x H x D)mm |
| Safety Standards | CE, FCC, VCCI, EN55022 |
| Reliability MCBF
Print Head Auto Cutter |
60 Million Lines
100km 1 Million Cuts |
| Warranty | 2 Year Full Manufacturer Warranty |
| Options | External Power Supply (PS60A)
TUP542 Presenter Unit (PR521) Large Paper Roll Holder (RHU-T500) Thermal Printer Mechanism (TMP542) Flashing LED Bezel |
Here are eight features every kiosk manufacturer should look for when choosing a kiosk printer, straight from the experts.
Star provides various solutions across the technology spectrum, from native to cloud-based apps.
Contact Sales
Contact Integration
EN 
ES 
FR 
