Generic filters
Exact matches only
Search in title
Search in content
Search in excerpt

Technical Support Form

Please visit our Help Center, now available in multiple languages.

After submitting your Technical Support request, you will receive an email with a case number for tracking purposes; please use this case number on all future communications concerning this case.

Please be as specific as possible when completing the form below. Items marked with * are required.



First Name*



Title*





Operating System*
Other O/S:
* Required if you select Other Windows", "Other Linux", or "Other Mac"

Interface*



Product*

Which version of the firmware are you using?*Don’t know the firmware version you printer is using? Click here to learn how to find out.


What is the Serial Number of your product? The Serial number is a 10 to 16 digit number located at the bottom of your printer.*



Does this problem cause any LED errors? (example: blinking power light, blinking error light)*

Language*

We may need to contact you for more information or to walk you through a solution. Please choose the "Submit" button to send the form to the Technical Support Team

By clicking “I Agree," you agree to our Privacy Policy & Terms of Use. This may include product-related emails.



Sign In to Star Micronics