What length USB cable can I use with my Star Micronics USB printer?
Q: What length USB cable can I use with my Star Micronics USB printer? A: 16 feet is the maximum reliable length. We cannot guarantee anything longer.
Ubuntu Linux – Sending Print Commands Directly to a LAN Port
Introduction How to send print commands directly to a LAN port/socket using the Terminal on Ubuntu Linux version 8.04 or higher. While this document was written using the TSP100LAN, these directions suffice for any Linux compatible Ethernet Star Micronics printer. Supported Printers: Thermal, Impact Printer Supported Interfaces: Ethernet Supported Environments: Ubuntu 8.04 or higher […]
Installing Splash-proof Cover for Star Micronics Printers
Introduction Click on the PDF linked below to learn how to install the splash proof cover on your Star Micronics printer. Splash Cover Installation (PDF) Supported Printers: TSP100, TSP100III, TSP650, TSP650II, TSP700II Supported Interfaces: ALL
How to setup USB ID Tool for Star Printers
Introduction How to configure a USB interfaced printer by installing a USB serial number. This has the advantage that should the printer be connected to another USB port or to a hub connected to a computer, another driver will not be added. Supported Printers: TSP100, TSP800, TSP700, TSP600 Supported Interfaces: USB Supported Environments: Windows […]
Configuring the TSP100ECO’s Top Margin
Introduction How to configure the TSP100ECO’s top margin settings in the futurePRNT Utility. In special instances, the integrator may choose to modify the default top margin. It is possible to configure the first line of print beginning anywhere from 3 mm up to 11 mm (including every integer in between) from the top edge of […]
Setting Up Graphics on TSP100 using futurePRNT
Introduction How to use the futurePRNT Configuration Utility to brand and customize receipts with logos, coupons, and watermarks with NO changes to your existing POS software! Supported Printers: TSP100 series Supported Interfaces: USB, PoweredUSB, Ethernet, Wireless Supported Environments: Windows 10 (32bit/64bit), Windows 8.1 (32bit/64bit), Windows 8 (32bit/64bit) Windows 7(32bit/64bit) Adding Graphics to futurePRNT […]
How to update the firmware of a Star printer
Firmware updates are normally only necessary to address specific issues. To learn if a firmware update is necessary for your specific printer model, please contact Star Technical Support. To know the current firmware version of your printer, simply print a self-test. It will be located at the top of the page: How to print […]
What is Hex Dump Mode and how do I perform a Hex Dump with my TSP100?
Star Micronics develops innovative and easy-to-use tools to provide our best support possible to you, our valued customers! The PDF linked below contains information on putting the TSP100 into Hex Dump Mode. 1203a_StarMicronics_HexDump_TSP100-2 If you’re experiencing an issue when printing from your software application, your Technical Support Representative may ask you to put your printer […]
How do I disable USB power off (sleep) mode for my USB printer?
The PDF linked below contains information on disabling USB Power Off mode. This issue is not specific to Star Micronics Printers, as many other printer models have experienced the same symptoms. This procedure enables you to disable “power save” on USB ports. It cannot be determined whether or not the problem occurs on every PC; […]
What can I do when my thermal printer is printing light?
Accumulation of paper dust and dirt may cause the printer not to print correctly. Please remove the blackened paper dust from the thermal head surface. Refer to the Maintenance section or Periodical Cleaning section on the user’s manual for details on how to clean the thermal head. User manuals are available for free to download […]