Video – Troubleshooting LED Error Lights
What length USB cable can I use with my Star Micronics USB printer?
Q: What length USB cable can I use with my Star Micronics USB printer? A: 16 feet is the maximum reliable length. We cannot guarantee anything longer.
Ubuntu Linux – Sending Print Commands Directly to a LAN Port
Introduction How to send print commands directly to a LAN port/socket using the Terminal on Ubuntu Linux version 8.04 or higher. While this document was written using the TSP100LAN, these directions suffice for any Linux compatible Ethernet Star Micronics printer. Supported Printers: Thermal, Impact Printer Supported Interfaces: Ethernet Supported Environments: Ubuntu 8.04 or higher (*Ubuntu […]
Installing Splash-proof Cover for Star Micronics Printers
Introduction Click on the PDF linked below to learn how to install the splash proof cover on your Star Micronics printer. Splash Cover Installation (PDF) Supported Printers: TSP100, TSP100III, TSP650, TSP650II, TSP700II Supported Interfaces: ALL
How to Assign a USB-ID to a USB Printer

This application note provides instructions for configuring a USB printer by assigning a USB-ID (serial number) using the USB Serial Number Tool.
How to Configure the TSP100ECO’s Top Margin
Introduction How to configure the TSP100ECO’s top margin settings in the futurePRNT Utility. In special instances, the integrator may choose to modify the default top margin. It is possible to configure the first line of print beginning anywhere from 3 mm up to 11 mm (including every integer in between) from the top edge of […]
How to Add Graphics and Logos to Receipts Using futurePRNT

This article provides instructions for using the futurePRNT Configuration Utility to customize Star TSP100 Series receipts with logos, coupons and watermarks.
How to update the firmware of a Star printer
Firmware updates are normally only necessary to address specific issues. To learn if a firmware update is necessary for your specific printer model, please contact Star Technical Support. To know the current firmware version of your printer, simply print a self-test. It will be located at the top of the page: How to print […]
What is Hex Dump Mode and how do I perform a Hex Dump with my TSP100?
Star Micronics develops innovative and easy-to-use tools to provide our best support possible to you, our valued customers! The PDF linked below contains information on putting the TSP100 into Hex Dump Mode. 1203a_StarMicronics_HexDump_TSP100-2 If you’re experiencing an issue when printing from your software application, your Technical Support Representative may ask you to put your printer […]
How do I disable USB power off (sleep) mode for my USB printer?
The PDF linked below contains information on disabling USB Power Off mode. This issue is not specific to Star Micronics Printers, as many other printer models have experienced the same symptoms. This procedure enables you to disable “power save” on USB ports. It cannot be determined whether or not the problem occurs on every PC; […]
